Cascade Collision Repair Cedar City

4.9 (133reviews)
99%
1578 S Providence Center Dr,  Cedar City,  UT  84720
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (133)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting flawless paint matching, seamless body work, and vehicles returned looking brand new. Communication is a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous vehicles completed ahead of schedule. Staff are widely described as professional, friendly, and genuinely caring. A few customers noted isolated concerns around paint finish quality and communication gaps, but these appear to be exceptions rather than the norm, with the overwhelming majority expressing complete satisfaction and willingness to recommend the shop.
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"... was ever any damage. The paint match is perfect, the body lines are seamless, and the attention to detail is next-level. Beyond the craftsmanship, their customer service ..." Read more
"... was any difficulty was my own insurance company. Cascade did a flawless job and I would recommend this shop to anyone who wants a hassle free, attention to detail ..." Read more
"... Cascade Collision. My truck was done in a week and you could t even tell where the repair was and the paint matched perfectly. If I ever have damage in the future to any of my ..." Read more
"The paint looks absolutely amazing and the truck just looked flawless. I was flabbergasted."
"Divots, scratches and bumps in paint that shouldnt be there"
"10 Plus...... Repair finished early, fantastic customer service. You can't tell that the car was ever damaged. Highly ..." Read more
"My vehicle was ready earlier than the day stated which I greatly appreciated."
"The vehicle was ready well before the estimated date."
"As quick could be under the circumstances and had good comunication"
"A day late"
"Communication was excellent in person, on the phone and through text. Far exceeded my expectations!"
"... craftsmanship, their customer service was just as impressive. They kept me informed throughout the entire process, were honest and transparent, and delivered exactly when they ..." Read more
"They kept me well informed during the repair process and the end result was excellent."
"There was a problem with their internet-based phone system that made some of the communication not effective."

My Experience

Likely to Recommend

Repair Quality

Car looks good.

Customer Service

Kept me informed. Were very pleasant!

Returned Clean

My Experience

Melinda and Russ, we're so wonderful about keeping us up-to-date on the progress of our vehicle almost on a daily basis.. we were very impressed with Cascade, and we used to own our own collision repair shop.

Likely to Recommend

Repair Quality

Customer Service

Excellent service and communication. The repair and presentation was top notch!

My Experience

The people I dealt with were amazing! Melinda was awesome with communicating the status of my repair throughout the process. She literally saved me $$$ by helping me file a claim through the other drivers insurance company. I would highly recommend Cascade Collision if you are ever in need of auto body repairs. My car looks fantastic!

Likely to Recommend

Again, the communication and quality of work were outstanding. Melinda went above and beyond with helping me get information to have the other driver's insurance company pay for repairs.

Repair Quality

The repairs look flawless!

Customer Service

All the staff I dealt with were extremely courteous and knowledgeable. Communication was excellent throughout the process.

Returned Clean

My Experience

Thank you.

Likely to Recommend

We would go back again if needed !

Repair Quality

Cascade did an excellent job with my vehicle and were very easy to work with

Customer Service

I was very happy with their customer service and the communication was great

My Experience

The customer service was out of this world. They were willing to do whatever it took to make everything easier on me. I surely appreciated everything they done for me.

Likely to Recommend

Repair Quality

wonderful service and helpful explanations on the process

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The work and custom service was first class!

Repair Quality

I am very pleased with the repair of the damage on my truck. I especially want to thank Melinda Barney for the help she gave me in dealing with the insurance company. She did all the work for me in getting the appraisal done and the approval to get the repair done. Thank you Malinda!

Customer Service

See earlier comments

Returned Clean

My Experience

I was pleased that I was constantly informed as the repair progressed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I had a great experience.

Likely to Recommend

Good people to work with

Repair Quality

Customer Service

They did very good work and were very eazy to work wi th

My Experience

Process was quick and perfectly done! Very professional staff for a small town like Cedar.

Likely to Recommend

Repair Quality

Job well done!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Outstanding work and customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Divots, scratches and bumps in paint that shouldn’t be there

Customer Service

We are really bummed with how it turned out:( There are scratches and bumps in paint, the paint isn’t smooth—- looks almost like a hammered/wavy appearance?, and glitter has been added, but in a super patchy, chunky, and inconsistent way. And because of the glitter added, now the parts we didn’t have painted look extra matte and don’t even match the rest of the car. It looks like a cheap DIY job gone bad:( we tried to live with it, but have had multiple people comment to us (completely unprompted) on how our car looks worse than when it went into the shop. We understand that black paint is difficult, but we expected much better than what we got. So disappointing.

My Experience

Melinda was amazing she kept us informed and updated at all times! We were so happy with the results! Definitely recommend Cascade Collisions

Likely to Recommend

Repair Quality

Cascade collision was as wonderful. Caring staff. Knowledgeable. Kept us informed of the process. Treated like family. Melinda was so kind and professional. Russ took time to explain the estimate. Cascade's employees made a bad situation and awesome experience.

Customer Service

Melinda was the best. Very professional. Very kind. Made me feel like my Subaru was in great hands.

Returned Clean

My Experience

Very helpful and good communication and they did a fucken killer job 10/10 would recommend

My Experience

I think everything was fantastic and I have no concerns or comments to say to make things better. Keep up the good work and thank you!