Cascade Collision Repair Lehi

4.8 (1,160reviews)
97%
1115 East Main Street,  Lehi,  UT  84043
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In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
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Email

Reviews (1,160)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return, often with complimentary detailing inside and out that exceeded expectations. Timeliness was another strong point, as many repairs were completed ahead of schedule. Customers appreciated the friendly, professional, and knowledgeable staff who made stressful situations feel manageable. A few customers noted areas for improvement directly from their experiences, including occasional delays without proactive notification, some paint matching concerns, and isolated instances where communication response times could be faster.
AI-Generated from reviews written in the last 12 months
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"I was pleasantly surprised by not only the fantastic repair job, but my cars was also fully detailed. Cascade surpassed my expectations in repairs, fair ..." Read more
"... people I wanted working on it again I got rear ended. Highly professional! Exceptional service! Excellent work!" Read more
"Excellent work done in a timely manner. Very professional. My car looks like new. Highly recommend."
"From start to finish, customer service and quality of workmanship was outstanding!"
"Got rear-ended and they replaced my bumper and it looks so good! Paint color matched perfectly too! Then when we picked up the car they had detailed ..." Read more
"Cascade kept me informed daily on progress. Picked up my vehicle two days earlier than expected. Kudos to the team!"
"Not only was the quality of work excellent, but the job was done one day sooner than promised. Highly recommend Cascade Collision."
"The service was absolutely amazing they got 2 weeks worth of work done in 4 days and were extremely helpful and professional I will definitely return ..." Read more
"They were very efficient, friendly and got the car done in a very timely manner! The car looks amazing! Like brand new! Thank ..." Read more
"It was a day late."
"I loved the text updates. This type of constant communication kept my mind at ease."
"I absolutely loved how well you communicated. Top notch business."
"I was always kept up to date on repairs. It was done on the day expected. I loved that the car was washed and vacuumed. ..." Read more
"All interactions were fine, but the repair took two weeks longer than expected and the shop wasnt great at communication. Or more specifically ..." Read more
"Here's a revised version: --- The communication I experienced on the day I was scheduled to pick up my car was very disappointing. I found myself ..." Read more

My Experience

Megan and crew thank you so much! I am so grateful for your honesty, integrity, and thoroughness in repairing my car. It looks just like new!

My Experience

We had a great experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good service. No complaints

Customer Service

Not bad

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Exceptional work

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have not seen any problems so far.

Likely to Recommend

Repair Quality

Customer Service

Megan and Eddie were great helping get my backup system working again. Thank you again.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The massaging system is annoying and not functioning. You start receiving text massages every other day, that your car is going to be ready on the scheduled date. The day before I go to pick up my car. The text message says there is a delay and your car will be ready next week. Stop getting regular messages. Next message, the car is delayed another week. I call in to see what is going on. I am told they are still wait for the part. They don't know when the part will come in. I call back in on the day my car is scheduled to be picked up. No we have not received the part yet. The following week, I receive a call that my car is ready to be picked up. No messages telling me that they received the part and when the car would be ready. I had left that day to work in Idaho, so I could not pick up the car. If I knew it was going to be ready I would have pickup the car before I left

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Every time I have brought a vehicle in to Cascade the timeline is longer than other facilities and the original quote is always way lower than all the others. I believe this is done on purpose to make sure that Cascade gets the job and then they add in extras once they have started. This repair almost doubled in price. The other 2 locations that I got quotes from are almost identical to the final price. I was forced to use Cascade by the insurance company. I would have rather gone elsewhere where I know they give more accurate bids and shorter timelines.

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I just picked up my truck and couldn’t be happier with how it turned out. The work looks great, and the entire process was smooth from start to finish. The service was excellent, especially Megan, who helped me through the whole process and kept me informed along the way. She was friendly, helpful, and made everything much easier than I expected. I really appreciate the great work and customer service. I would definitely recommend them to anyone needing repairs!

Likely to Recommend

Repair Quality

Customer Service

5 stars ⭐⭐⭐⭐⭐ I just picked up my truck and couldn’t be happier with how it turned out. The work looks great, and the entire process was smooth from start to finish. The service was excellent, especially Megan, who helped me through the whole process and kept me informed along the way. She was friendly, helpful, and made everything much easier than I expected. I really appreciate the great work and customer service. I would definitely recommend them to anyone needing repairs!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Cascade collision got my car in immediately and treated me with kindness and respect. They explained what would happen and they kept me informed with the progress. I got the car back exactly when they promised and it was in great shape with no sign of the damage from the accident. Thank you so much!

Customer Service

Cascade collision got my car in immediately and treated me with kindness and respect. They explained what would happen and they kept me informed with the progress. I got the car back exactly when they promised and it was in great shape with no sign of the damage from the accident. Thank you so much!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very impressed!!

Repair Quality

The Lincoln looks amazing!! Took longer than expected but very pleased with the outcome. Thank you so very much!!

Customer Service

It was great, loved all the updates!!

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Great work, and it's guaranteed

Repair Quality

The work they did on my truck was more than I was expecting and they brought it back to better than when I left it with them

Customer Service

Customer sevice was friendly, and they kept me appraised with texts and a phone call with the progress and to discuss any concerns

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Love working with Cascade - they always treat us well!

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