Cascade Collision Repair West Haven
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your service. It looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cascade collision has fantastic customer service! They are every kind and helpful and will answer any question you have. I am satisfied with their work and would recommend them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you. You do beautiful work and your staff is amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Cascade was super helpful, and they did an excellent job fixing my car. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of it it’s perfect I love it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the best businesses I’ve ever worked with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and kept me well informed through the repairs. Office staff are friendly and professional.
Customer Service - 5.0/5.0 -
Excellent and friendly office staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repairs and friendly and professional staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Staff was very friendly and efficient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff, Danielle and Michelle were great. The repair on my Mercedes made it look like brand new.
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stellar customer service, great repair work, and wonderful attention to detail.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cascade made my 19 year old SUV looking like new again. Great service. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Between the awesome staff, excellent work and the fact that you cleaned the inside? Easy yes.
Repair Quality - 5.0/5.0 -
The whole process was smooth and the team was fantastic!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The staff were great, but we got tons of different estimates that changed constantly about the time it would be ready and much of it was conflicting. We were directed to monitor progress on the app which was always different than what they said at the shop. If I left a message with your AI voice assistant, noone ever called me back. When I text messaged it was great and when I actually spoke with your staff they were great so the real problem for me was with the digital tools which seem like they aren't fully integrated into the process.