Cascade Collision Repair West Haven
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
My new body shop
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Awesome very pleasant experience
Returned Clean
My Experience - 5.0/5.0 -
Absolutely amazing experience. The staff is extremely nice and helpful. They went the extra mile to make sure the repair was not only completed but better than new. Such a welcoming atmosphere and easy to work with. Keep it up
My Experience - 5.0/5.0 -
Michelle and Danielle had incredible customer service. My car looks incredible, and they even washed and detailed it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that was done was great and we were kept up do date on the process.
Customer Service - 5.0/5.0 -
The customer service was professional and thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding Customer Service!
Returned Clean
My Experience - 5.0/5.0 -
I think the process was handled with professionalism and I have really appreciated the updates throughout the process. This company has certainly earned my future business if needed. It is a job well done.
Likely to Recommend - 5.0/5.0 -
They took care of me and helped me through the process of getting the rental car and showed a lot of concern for me and I really appreciated that.
Repair Quality - 5.0/5.0 -
I am very happy with the job that was done on my car. The whole process went very smoothly and was even completed before their estimated date of completion
Customer Service - 5.0/5.0 -
I was very pleased with the customer service that I received through this process. From beginning to the time I picked up the car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent and Exceptional customer service. The quality of the work completed on our Toyota Highlander was immaculately done. Thank You Danielle (hope I spelled that right) and Michelle for helping my wife and I during the busy holiday week and please thank the engineers (yes engineers because of the work they did), that worked putting our Highlander back together. We are in awe of the incredible work that was completed. Thank You, Thank You, Thank You. Steve and Monika
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from the two lovely ladies at the desk. The work that was completed on our yoda Highlander was exceptional. If I had the chance to bring in my 2002 grand marquis and get it redone I would bring it here. Thank you Thank you Thank you so much for everything and please thank the staff that worked on our truck. They deserve the best.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Michelle is absolutely amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are awesome. The girls upfront treat you like we are besties. I could tell by the appearance of my car, the guys in the back are very professional. We were so satisfied ☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very quick and efficient, kept me updated the whole time
Customer Service - 5.0/5.0 -
very friendly and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cascade Collision By far is the best priced around! They got me scheduled within a few days and did the job perfect! Thanks again Cascade!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Gonna tell anybody who needs a place for body damage
Repair Quality - 5.0/5.0 -
Fantastic
Customer Service - 5.0/5.0 -
Fantastic, always let me know the progress of my car.
My Experience - 5.0/5.0 -
Your employees are always pleasant, courteous, attentive, and helpful. Your customer service team deserves an A+. Shout out Cheyenne, I love ❤️ her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service is excellent, they are friendly, attentive to your questions, keeping you updated with the progress of your vehicle, awesome team. A pleasure to work with.💯
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% I would recommend them to friends, colleagues and family. It's the new place that I plan on going in the event I have any issues moving forward.
Repair Quality - 5.0/5.0 -
They did an absolutely wonderful job! After you all did such a wonderful job, a gentleman came plowing into your fence and kicked some rocks up onto the door scratching the paint job again but, you guys were all over it and we appreciate it greatly! Everything looks wonderful. I just absolutely love and adore those two sweet ladies at the front desk. They couldn't be any more kind or helpful or sweet.
Customer Service - 5.0/5.0 -
They did an absoI just absolutely love and I absolutely love & adore those two sweet ladies at the front desk. They couldn't be any more kind or helpful or sweet. They are just so sweet and accommodating and kind and understanding and patient. I have not been this impressed with customer service for a very long time!
Returned Clean
My Experience - 5.0/5.0 -
Michelle was very easy to work with. We will be bringing more business to cascade.