Cascade Collision Repair West Haven
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were wonderful to work with. They kept me updated with how the work was going on my car. I love working with them.
Customer Service - 5.0/5.0 -
They were great! Very kind and helpful!
Returned Clean
My Experience - 5.0/5.0 -
Was done in a timely manner and looked great when picked up. Had no issues with me picking up ford at 5pm.
My Experience - 5.0/5.0 -
They were really great with communication and making sure that I was up to date on my repairs. Their staff was very friendly and always willing to answer my questions. 10/10 would recommend to friends and family
Likely to Recommend - 5.0/5.0 -
Already recommended them to my family. Couldn’t be happier with the service
Repair Quality - 5.0/5.0 -
So far we have had no issue. The physical repairs look amazing.
Customer Service - 5.0/5.0 -
If I could give it better than a 10 I would. The in office gal at your location is top notch friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Danielle at Caliber Collision in West Haven was absolutely amazing to work with. From the very beginning, her communication was outstanding — she kept me updated throughout the entire process, answered all of my questions quickly, and made everything feel smooth and stress-free. Beyond that, her personality truly stood out. She was kind, welcoming, professional, and genuinely cared about making sure I had a great experience. It’s rare to come across someone who is not only great at their job, but also makes people feel comfortable and valued the way Danielle does. The work on my car was immaculate and on time!!
My Experience - 5.0/5.0 -
My car looks band new. They did a great job. The quality is fantastic. Great people to work with and very knowledgeable. Thanks to all the people at Cascade.
Likely to Recommend - 5.0/5.0 -
I had to deal with a competitor when my Tacoma got hit. I had to take it back 5 tmes and the work is shady. They missed the bent half shaft.
Repair Quality - 5.0/5.0 -
Great work and on time!
Customer Service - 5.0/5.0 -
Great people and very knowledgeable.
My Experience - 5.0/5.0 -
Yes I was satisfied with the work that was performed and the reception ladies were very professional and top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was particularly impressed with the warm welcome and general concern for my vehicle by both Danielle and Michelle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything turned out nice
Customer Service - 5.0/5.0 -
Very professional, kept me updated throughout the repair process
Returned Clean
My Experience - 5.0/5.0 -
The job was complete ahead of schedule and the customer service was A+!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks great!!!
Customer Service - 5.0/5.0 -
10 isn’t high enough!!!
My Experience - 0.0/5.0 -
I had to return the same day to have a bent brake caliper dust shield straightened so it wouldn’t fun the rotor when I backed the car up. It was fixed the same day, but shouldn’t have ever been necessary.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and didn’t let the insurance cheap out on fixing it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told multiple people the outstanding job Cascade did with my vehicle and highly recommended them and did a Google review as well.
Repair Quality - 5.0/5.0 -
Danielle provided superior customer service and the technicians did a flawless job fixing the bumper on my RAV4.
Customer Service - 5.0/5.0 -
Everyone in the industry should emulate Danielle’s outstanding customer service skills. She was friendly, professional and kept me informed the entire time my vehicle was being repaired.
Returned Clean
My Experience - 5.0/5.0 -
Super awesome with communication and updating and awesome with helping out for rides and rentals!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will absolutely be recommending Cascade!
Repair Quality - 5.0/5.0 -
They did an amazing job after a horrible accident!
Customer Service - 5.0/5.0 -
I appreciate the regular updates and friendly staff!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cascade has become my " go to" body shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Met my expectations!
Returned Clean
My Experience - 5.0/5.0 -
Looks better than it did before! Thank you guys if I could recall your names I think it was Michelle and Jenny maybe I don't know thank you God's soldiers simply!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
True professionals