Cascade Collision Repair West Haven
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic job!! You can’t even tell it was ever damaged!! Great job, very happy!!
Likely to Recommend - 5.0/5.0 -
I would recommend you guys to everyone.
Repair Quality - 5.0/5.0 -
My Truck looks fantastic!! Very Happy
Customer Service - 5.0/5.0 -
Customer service was great, very helpful!!
Returned Clean
Likely to Recommend - 4.5/5.0 -
Repaired engine and body
Repair Quality - 4.0/5.0 -
There are a few issues that I need to bring to your attention with the hood W the too large lights. As soon as I can get me and Gary together I’m gonna bring the car down and show you thank you Mel
Customer Service - 4.5/5.0 -
On the ball always returned my calls It was nice to talk to Chad directly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was always provided updates on my vehicle weekly if not more. If there was a setback on parts they would personally give me a call informing me of what was happening. They kept in constant contact with my insurance company. This is the third vehicle I have taken to them and will continue to take my vehicles to them. Their work is phenomenal! Thanks for taking such good care of us!
Customer Service - 5.0/5.0 -
I was always provided updates on my vehicle weekly if not more. If there was a setback on parts they would personally give me a call informing me of what was happening. They kept in constant contact with my insurance company. This is the third vehicle I have taken to them and will continue to take my vehicles to them. Their work is phenomenal! Thanks for taking such good care of us!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of workmanship is 10
Customer Service - 5.0/5.0 -
Responsive
My Experience - 5.0/5.0 -
From start to finish cascade collision, and Chad, who helped me every footstep of the way we’re very professional, very kind, and explain things very well. They kept me up-to-date texting me about the status of my car and they took care of the insurance without any hassle.the car looks beautiful and I would not hesitate to take another car to them or send someone there for work to be done on their car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chad made it so easy with the insurance company and payment for fixing my car. Their office and showroom is clean and welcoming. And they did an excellent job on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Great communication and customer service. Chad was great to work with and always updated me on the progress of the repairs.
Customer Service - 5.0/5.0 -
Chad is great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chad was professional, keeping me updated on the repairs of my vehicle. He answered all of my questions. I was extremely satisfied with the service I received at Cascade Collition West Haven
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chad at Cascade was extremely helpful and gave me frequent updates. I am so happy with how my car turned out. It looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved my experience with Cascade. They kept me updated on the progress of my vehicle and completed it a day earlier than they quoted. I hope to never need an auto body shop again, but if I do, Cascade has earned my business. Thank you!!
My Experience - 5.0/5.0 -
I would recommend them to anybody who needs body work 👍
Likely to Recommend - 5.0/5.0 -
Chad and his team completed the repair on time and were awesome in dealing with the insurance company with repairs needed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication 2 times a week and all promises were kept.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team kept me updated on what was going on and how long it would take to get my vehicle back. Everyone did an amazing job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cascade Collision was great on communicating and giving me updates on service. They had completed the service way before scheduled time. They went up and beyond for my needs of my repairs. Great, friendly and patient staff. I would definitely recommend them and be a returning customer. Thank you I really appreciate you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team who made this a great experience for me. I had nothing to worry about as they kept me updated throughout the entire process. Will definitely keep them in mind for any future work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer experience with professional service, good communication, and quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I'm sorry but this is a poor quality job. There is pitting fisheys trash and dry orange peel. We will be bringing it back .
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Paint work has to much trash and pits and orange peel
Customer Service - 0.5/5.0 -
The person that took in my job did not follow direction.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Finished quicker than expected and great communication