Cascade Collision Repair West Haven
In operation 26 years.
Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was happy with the work done and with how quickly it was finished. The woman who answers the phone is so friendly! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, updated me often, finished prior to dat expected
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thrilled and it came back clean!
My Experience - 5.0/5.0 -
Great professional service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great professional service! The repairs are high quality! I would recommend this place to anyone!
Customer Service - 4.5/5.0 -
Great service with open communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jensen, Danielle, and Michelle are very friendly, kind, and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
So far the work is good.
Repair Quality - 5.0/5.0 -
Was very happy
Customer Service - 5.0/5.0 -
Always communicating cars progress
My Experience - 0.0/5.0 -
Sure wish I’d have been given the chance to spend more money while the vehicle was taken apart to save on labor. It would’ve only cost a bit over $100 for a part, but now will cost triple that to get the other headlight
My Experience - 5.0/5.0 -
Great customer service and really happy with the way it looks. Amazed it even came in lower cost than the estimate. Loved getting my car back all clean and detailed as well wasn’t expecting that. Will highly recommend you guys to everyone. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great work and great communication
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome to work with! Great communication and my car looks great. Big shout out to Danielle at the front desk, she is amazing and wonderful to work with!
Returned Clean
My Experience - 5.0/5.0 -
Thank you for making this so seamless and for keeping me updated along the way. I had a lot of anxiety about getting my car in, but it hardly made a dent in my schedule to have to do it or have the rental. My car is beautiful and I’m excited to drive it!
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The bumper and quarter panel parts replaced are not the same color as the original bumper. They tried on several occasions to get it right. It's close...but not the same.
Customer Service - 5.0/5.0 -
Great people. Great service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
I'd give it a 12 but 10 was the highest
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless! From drop off to estimate to finished! They kept us informed as to progress and it was done exactly when promised. Never had such a good expat with auto body. Choosing them in future for sure
Customer Service - 5.0/5.0 -
From the first moment I met Daniele I knew I was in great hands. The whole experience was above and beyond anything else I’d ever experienced in the auto repair arena. We got the quote quickly and received updates often. The repair was done before we expected and we are good as new! Cascade has given me a new Outlook on car repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality was great. Employees were very nice to work with.
Repair Quality - 4.5/5.0 -
Great to work with and pretty good communication. I did have to reach out a few times for an update. Quality of work was great. Took a bit longer than expected.
Customer Service - 4.5/5.0 -
Good communication but I did have to reach out to get updates a few times.
Likely to Recommend - 5.0/5.0 -
Definitely will be recommending Cascade.
Repair Quality - 5.0/5.0 -
Shout out to Danielle for making me feel comfortable and reassuring me that I can trust Cascade with my car repairs after a vendor bender. I really appreciate the great work on my car, looks brand new. Thank you Cascade team!
Customer Service - 5.0/5.0 -
Shout out to Danielle for making me feel comfortable and reassuring me that I can trust Cascade with my car repairs after a vendor bender. I really appreciate the great work on my car, looks brand new. Thank you Cascade team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent care and customer service