Casey's Auto Body - Brentwood

5.0 (1,300reviews)
99%
4515 O'hara Avenue,  Brentwood,  CA  94513
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In operation 51 years.

Casey's Auto Body has been providing full service collision repair facility serving the Brentwood community since 1975. Certified for Tesla, Lucid, and Rivian. The Alioto's Auto Body assumed ownership in 2023 and is proudly carrying on the legacy of great service & repair quality. Alioto’s Auto Body been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an except

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Lucid
Rivian Passenger – R1T/R1S
Tesla
Call
Email

Reviews (1,300)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and frequent communication, and timely repairs. Many highlight the seamless repair process, with vehicles often returned ahead of schedule and in immaculate condition. Customers appreciate the detailed explanations provided at every stage of the repair, as well as the automated text updates that kept them informed throughout. The friendly, professional, and courteous staff received widespread recognition for making what can be a stressful experience feel comfortable and reassuring. Repair quality is frequently described as exceptional, with many noting their vehicles looked brand new upon return. A small number of customers noted areas for improvement, including occasional delays due to parts availability, minor issues with completed repairs, and isolated concerns about responsiveness, all raised directly in customer comments.
AI-Generated from reviews written in the last 12 months
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"... notified of whats happening so there are no surprises. They are a 10+ in all they do. We are very happy with their service!" Read more
"From start to finish, absolute professionalism. My car came back clean inside and out, with great ..." Read more
"... the Center High Mount Stop Lamp on my Lincoln SUV. Caseys did a wonderful job. The pricing was just right, they gave me a ride home during the service, and ..." Read more
"... staff at this shop are excellent and very supportive. The body repair work is of great quality, and Im absolutely satisfied with their service." Read more
"Excellent communication, quick turnaround. I don't know enough about auto body repair to comment ..." Read more
"Actually a day early"
"My truck looked amazing and they kept to the time schedule during the tight holiday, which was really important to me because I wanted ..." Read more
"... with severe sun damage. The new piece is beautiful! They got the work done much faster than estimated. Everyone working there was very warm and friendly. ..." Read more
"... great experience. I always got updates regularly. They even delivered my vehicle before the committed date" Read more
"... amazing job on my car…I couldnt have been more pleased. The job was even completed sooner than expected! I would definitely recommend this shop!" Read more
"Communication is what I look for in any business I work with. They kept me updated throughout the entire ..." Read more
"... I take it here my car is in good hands. They have great communication on keeping me up to date on the repairs to my vehicle. Work is completed in a timely ..." Read more
"Communication was spot on!"
"Wonderful staff! Great communication! They explained everything as it was happening."
"The car looks beautiful and I appreciate the great communication!!"

My Experience

Completed the work on time and my car looks so good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly

Repair Quality

I will go higher if I could. The service was great and very professional

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

Outstanding! I was treated professionally and amicably by everyone at this facility. Very short wait times and everyone, office staff and technicians, were very knowledgeable. Everyone that I had contact with were attentive to me. My Estimator, Mark Gillem, had to be out for a few days, but they never dropped the ball and kept me apprised of the progress on my car. Even the courtesy driver looked into some questions I had.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

very nice 👌

Likely to Recommend

Repair Quality

Mark was wonderful! the whole experience was great 👍

Customer Service

Mark was wonderful! the whole experience was great 👍

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair was amazing and appreciated the updates

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I don't like that Mark did not reply to two emails & a phone call regarding a Sunday drop off for a Monday appointment.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Car came out perfect..Mark was very helpful and friendly..

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for all of your efforts to get my car back on the road appreciate all of you very much

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

From start to finish, absolute professionalism. My car came back clean inside and out, with great work. I've always told people to use Casey's Auto Body and will continue to recommend them.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication throughout the repair process. We dealt with Kent the GM and he was wonderful. Our car looked brand new, clean and shiny upon pick up!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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