Caliber - Antioch

4.9 (1,255reviews)

97%

(925) 433-9655

521 Wilbur Avenue, Antioch, CA 94509

97%

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521 Wilbur Avenue
Antioch, CA 94509

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About Caliber - Antioch

See Photos

521 Wilbur Avenue
Antioch, CA 94509

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,255)

Sort By:
Newest
Rating

1,086 Customers Rated

5 Stars

79.2% Complete

(994)
4 Stars

5.2% Complete

(65)
3 Stars

0.7% Complete

(9)
2 Stars

0.4% Complete

(5)
1 Star

0.2% Complete

(2)
< 1 Star

0.9% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with many noting that repairs were completed ahead of schedule and vehicles were returned in pristine, like-new condition. The team is frequently commended for being professional, courteous, and friendly throughout the repair process. Communication stands out as a key strength, with customers appreciating regular updates via text, phone, and email that kept them informed and at ease. Several customers highlighted the seamless coordination with insurance and rental services. A small number of customers noted isolated concerns, including delays, parts-related issues, and post-repair quality discrepancies, which were mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... satisfied with the initial communication, reception and workmanship my vehicle received while my vehicle was being repaired at Caliber Collision. The staff was friendly, intelligent ..." Read more

"Repairs were excellent and car was returned on time and clean as a whistle."

"Excellent efficient friendly service. I love this place and have used Caliber another time. Impressive coordination ..." Read more

"EXCELLENT SERVICE FROM INITIAL INCEPTION OF MY VEHICLE TO IT'S COMPLETION. I LOVE THE FACT THAT THEY KEPT ..." Read more

"Very professional from initial inspection to finished product."

"... Caliber Antioch team was courteous, efficient, and even had my car finished 5 days ahead. This is the third time Ive been to Caliber Antioch, ..." Read more

"... this company went above and beyond in every way. I even got my car back 10 days before first estimated. My car was delivered to my house looking absolutely ..." Read more

"Vehicle was ready 2 days ahead of initial projected date."

"No false promises. Lots of delays in the repair, but I was kept abreast of all complications satisfactorily."

"It took longer than promise, but they did a really good job. They had great customer service."

"From start to finish, communication was outstanding."

"... stress free, no worries on who will pick or drop off, they communicated with updates when car or any changes where needed" Read more

"Excellent communication throughout the process."

"Always answer the phone and lots of status updates."

"Received text regularly with updates"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Repairs were excellent and car was returned on time and clean as a whistle."

"Excellent efficient friendly service. I love this place and have used Caliber another time. Impressive coordination ..." Read more

"EXCELLENT SERVICE FROM INITIAL INCEPTION OF MY VEHICLE TO IT'S COMPLETION. I LOVE THE FACT THAT THEY KEPT ..." Read more

"Very professional from initial inspection to finished product."

"... Caliber Antioch team was courteous, efficient, and even had my car finished 5 days ahead. This is the third time Ive been to Caliber Antioch, ..." Read more

"... this company went above and beyond in every way. I even got my car back 10 days before first estimated. My car was delivered to my house looking absolutely ..." Read more

"Vehicle was ready 2 days ahead of initial projected date."

"No false promises. Lots of delays in the repair, but I was kept abreast of all complications satisfactorily."

"It took longer than promise, but they did a really good job. They had great customer service."

"From start to finish, communication was outstanding."

"... stress free, no worries on who will pick or drop off, they communicated with updates when car or any changes where needed" Read more

"Excellent communication throughout the process."

"Always answer the phone and lots of status updates."

"Received text regularly with updates"

Douglas (Ford owner) reviewed 8/25/26

Excellent work and customer service. Very friendly staff.

Rosa and Carlos were great.

Frederick (Honda owner) reviewed 8/24/26

Clara (Nissan owner) reviewed 8/19/26

Beautiful job, thank you for fixing my car!

James (Honda owner) reviewed 8/13/26

Fantastic service

Outstanding

Thomas (Mazda owner) reviewed 8/13/26

Excellent quality of work and superior service. Gabriel and team were the best!

Chris (Dodge owner) reviewed 8/12/26

Excellent customer service from the first phone call to the repair! Friendly, helpful and communication was great!

Everyone was incredibly helpful and friendly.

Samantha (Honda owner) reviewed 8/10/26

Lisa (Ford owner) reviewed 7/31/26

Very quick turnaround, fantastic work and great customer service

Nicole (Mercedes-Benz owner) reviewed 7/27/26

Sparkle (Chevrolet owner) reviewed 7/23/26

Wish there were negative numbers because everyone needs to beware of this establishment.

When speaking with the staff, no one gave explanations based on my concerns. Their manner of speaking was inconsistent from worker to management. They do not have your best interest at heart.

Front staff was nice, however it took multiple calls and people to receive a request.

David (Mercedes-Benz owner) reviewed 7/20/26

Thank you it was great work

Eleanor (Toyota owner) reviewed 7/16/26

Excellent job! Excellent customer service!

Excellent service !

Friendly

Rene (Honda owner) reviewed 7/16/26

Eric (Kia owner) reviewed 7/16/26

Ashley (Hyundai owner) reviewed 7/13/26

Everyone was so nice and helpful. They kept me in the loop on the status of my vehicle and made the process easy and fast.

Carlos and the lady at the reception desk (sorry, didn't get her name) were the best! So friendly and helpful. I will always bring my vehicles here.

Donald (Honda owner) reviewed 7/9/26

Chris (GMC owner) reviewed 7/7/26

Martin (Honda owner) reviewed 7/6/26

Excellent service and super professional crew.

Lorraine (GMC owner) reviewed 7/6/26

Very professional and explained service at its best We have no complaints and would highly recommend

Emmanuel (Kia owner) reviewed 7/6/26

it looks great

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You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - Antioch

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Antioch

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,255)

1,086 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 1.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?