Crash Champions #0717 Pittsburg

4.8 (1,432reviews)
97%
3001 North Park Boulevard,  Pittsburg,  CA  94565

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,432)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting that repaired vehicles looked brand new or exceeded expectations. The team received high marks for proactive communication, including regular text updates and timely call-backs throughout the repair process. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The seamless coordination with rental car services was also appreciated. A few customers noted areas for improvement, including instances of miscommunication, delays in return calls, and occasional incomplete repairs requiring follow-up visits, as shared directly in their feedback.
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"Extremely prompt and efficient. The customer service was professional and thorough with attention to detail and went above ..." Read more
"Beyond our expectations. The repair done on our Benz was superb. The dents and scratches were gone. Amazing job. I highly recommend ..." Read more
"They had absolutely bad customer service, and they couldnt completely fixed my damage car. I wont back ."
"... day and had my car back before the week was over. I felt taken care of. I will not hesitate to reach out to Crash Champions for future services." Read more
"Date kept getting pushed back, then the day it was prescribed as being ready it was not completely done"
"Much earlier than expected! Awesome"
"... Champions. I brought my car in the very next day and had my car back before the week was over. I felt taken care of. I will not hesitate to reach ..." Read more
"Took longer than expected."

My Experience

Good work

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Repair Quality

Customer Service

Efficient in all aspects. Claims manager was awesome

My Experience

Excellent service and great workmanship on my vehicle. I highly recommend Crash Champions in Pittsburg, CA.

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I would recommend

Repair Quality

My car is like new again!

Customer Service

Great customer service!

Returned Clean

My Experience

Crash Champions has the best repair record for my cars for years. I really appreciate there work. Than you Crash Champions!

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Repair Quality

Thank you Chris for the amazing customer service and for keeping us up to date with our vehicle! You Rock!

Customer Service

Returned Clean

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100%

Customer Service

Great people that can actually communicate.

Returned Clean

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Repair Quality

You guys were great and fast!

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Customer Service

Thank you

My Experience

Sorry but they didn't align the lights in front of the bumper well, it has a space of about 3/8 open on the passenger side and about 1/4 on the driver, and on the passenger side the bumper in the corner is opening sometimes like 1/8 and I have to price it with my hand so that it aligns again

My Experience

So far everything turned out well . Thank you again for your services during these stressful time

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Repair Quality

Great job

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Repair Quality

Customer Service

Returned Clean

My Experience

The process from start to finish was extremely fast. I was informed daily on the repair progress, rental pickbup/drop off thru your company was seamless as well . I am thoroughly satisfied.

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My Experience

My door looks great!

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Returned Clean

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Returned Clean

My Experience

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I don't know we have to see if they address the current issues that were not taken care of.

Repair Quality

I have about 5 things that weren't completed correctly, where I am having to return my vehicle to make the adjustments

Customer Service

When I receive a call From crash champion the caller only rings my line once then hangs up, so initially I have to call back to find out what they wanted.

Returned Clean

Likely to Recommend

Repair Quality

Car looks as good as new

Customer Service