Cass Collision

4.9 (496reviews)
97%
135 North Rose,  Mount Clemens,  MI  48043

64 years at this location.

Cass Collision is family owned and operated, we offer collision/unibody repairs from heavy wrecks to Paint-Free dent repairs. We will return your vehicle back to Pre-Accident condition and "Our Quality will give YOU Satisfaction". We have 3 Locations, "Direct Repair Shop" for multiple Insurance Co.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (496)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for going above and beyond, including performing extra touches like cleaning, vacuuming, and detailing vehicles. Communication throughout the repair process is frequently highlighted as a strong point, with customers appreciating timely updates via text and email. Timeliness is another strength, as multiple customers noted their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their comments, including repairs taking longer than originally quoted, insufficient proactive updates requiring them to call for status, and initial estimates not fully reflecting final costs.
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"Had a great experience everything got done even some extra things that they didnt need to do very polite or professional, totally pleased with ..." Read more
"... experience with Cass Collision has been wonderful. They had my truck repaired in less than a day and had me back on the road in no time. I highly ..." Read more
"Cass Collision handled my car with care and restored it to pristine condition. I was kept aware of each step of the process along ..." Read more
"My son and I are super happy with the quality of work and the speed at which the job was completed."
"Great communication. Fixed my vehicle quickly. Excellent work, as I'm very picky. My 2024 Subaru was hit in a parking lot so I wanted ..." Read more
"Their communication was excellent."
"Communicated very well through the process"
"... with care and restored it to pristine condition. I was kept aware of each step of the process along the way and they were able to source the parts ..." Read more
"They communicated very well and let me know the process and what to expect. They also drove me home, and ..." Read more
"... anticipated and I was not kept informed of those updates - I had to keep calling back for updates. Original quote for repairs based on photos was ~$1,300 ..." Read more

Likely to Recommend

Repair Quality

Very professional, easy to deal with. Andrew goes above and beyond. The car looks great.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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They were amazing!!!!

Repair Quality

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I was very pleased with the outcome. I am so excited it looks so nice and clean. In fact it did look brand new. I wish I was able to drive again. I’m just taking a couple days to get back in things and I think I’ll go out for a ride, but thank you very much. I appreciate you guys picking my car up and bringing it back to me with an extra added feature. I appreciate everything you did for me.

Repair Quality

Customer Service

I was very excited to receive my car back.. Cass Collision did an awesome job. My car looks brand new they cleaned it. They polished it. They vacuumed the inside. They went above and beyond doing everything for me even picking up my car and then bringing it back when it was completed thank you, Cass.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

First class customer service from every employee and superb job on my repeat . Third time ding Cass Collision and each visit was exceptional.

Likely to Recommend

This is the the third time I have been there for collision repair and each time it’s been a great experience start to finish.

Repair Quality

Customer Service

Likely to Recommend

Definitely will recommend Cass Collision

Repair Quality

Had a great experience everything got done even some extra things that they didn’t need to do very polite or professional, totally pleased with result.

Customer Service

Exceptional customer service

Returned Clean

My Experience

They did an excellent job and were very courteous and professional! I highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cass Collision handled my car with care and restored it to pristine condition. I was kept aware of each step of the process along the way and they were able to source the parts for the repair faster than expected. I would be happy to allow them to handle my car service needs in the future.

Likely to Recommend

Repair Quality

Quality of repair was good, team members were incredibly friendly, but repairs took far longer than was originally quoted or anticipated and I was not kept informed of those updates - I had to keep calling back for updates. Original quote for repairs based on photos was ~$1,300 less than what the final price was, and additional parts and time needed to be ordered. So I was also frustrated that the initial quote/estimate process was not more thorough. My car was not even touched during the quote.

Customer Service

Returned Clean

My Experience

You always go above and beyond to pay attention to every minor detail! I love your work!

Likely to Recommend

As always they did a WONDERFUL job on my vehicle!!!

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Customer Service

My Experience

Likely to Recommend

The staff are very polite and professional. The repairs were done very well.

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Repair Quality

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My Experience

I appreciate that you made sure I got it back in time for our trip, and made sure it had an oil change.

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Repair Quality

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My Experience

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Repair Quality

Customer Service

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Repair Quality

My whole experience with Cass Collision has been wonderful. They had my truck repaired in less than a day and had me back on the road in no time. I highly recommend them for all your car repairs.

Customer Service

Returned Clean

Likely to Recommend

Thanks- Everything was good.

Repair Quality

Customer Service

Likely to Recommend

Andrew and his team did a fantastic job on our truck...They kept me up to speed on everything and the end result was excellent.

Repair Quality

Customer Service

My Experience

I was more than happy with the repair. They did a fantastic job and I recommend them highly. Thanks!

Likely to Recommend

Did a excellent job on my 2022 Silverado Thank’s to all who took part in processing and doing the repairs

Repair Quality

Customer Service