Cavender Collision

4.6 (1,843reviews)
92%
10601 Wetmore Rd.,  San Antonio,  TX  78216

4 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
Ford
GM
I-Car

Reviews (1,843)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff members being described as professional, courteous, and helpful throughout the repair process. Communication stands out as a major strength, with service advisors providing regular updates via text, email, and phone calls, keeping customers well-informed at every step. The quality of repairs receives high marks, with vehicles often looking like new or better than expected upon return. Timeliness is generally positive, with many repairs completed ahead of schedule, though some customers experienced delays due to parts availability or insurance issues. The attention to detail, including vehicle cleaning and detailing before return, is frequently appreciated. While most experiences are overwhelmingly positive, a few customers noted issues with automated messaging systems and occasional communication gaps.
Select to learn more
"Professional and outstanding service."
"We are very pleased with the customer service we received at Cavender Collision in SA . Everyone ..." Read more
"Terrible service!"
"i have used different collision repair shops but none equal the professionalism and quality of repair as Cavender."
"It was one of the worst experiences I have ever had dealing with a repair to a vehicle! The repair of ..." Read more

Likely to Recommend

Repair Quality

Nicholas was exceptionally professional, listened to each of my concerns and ensured they were his focus.

Customer Service

Returned Clean

My Experience

Donald was extremely helpful and informative. His professionalism and communication were above par. With his assistance, I was able to take care of my car. And I will be back to take care of the second quote on other body work. Thank you, all.

My Experience

Donald went above and beyond to take care of me. I hope I don’t have to return but if the need arises I definitely will go back for services.

Likely to Recommend

Repair Quality

My Cadillac Lyriq looks brand new where the damage was.

Customer Service

I think Cavender, on there end did a good job, but I do think that they could have been more forceable and tried to negotiate better prices from Fred Loya Insurance on the Supplement for Alignment and Calibration. This accident was not my fault and it ended up costing me more than $1,500 out of pocket.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Donald, the service manager, was great and the quality of work appears really good. Overall a great experience.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Without hesitation. David Manriquez will get all my referrals. He was top quality pro.

Repair Quality

All looked great and on spec.

Customer Service

David Manriquez provided top tier service. Excellent. Informed, accurate, respectful of my time. Professional.

Returned Clean

My Experience

Awesome job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

David Manriquez did a good in keeping me updated on the status of my vehicle repairs. He was polite and clearly communicated about what was happening.

Customer Service

Returned Clean

My Experience

Overall, great service and repair. I left and realized that my tank was completely empty. It had at least a quarter or more when it arrived there but beyond that it would have been amazing to have had enough to get me safely back home. Other than that it would have been a perfect experience. Thank you!

Likely to Recommend

Repair Quality

It looks great and I see seamless and detailed work.

Customer Service

Donald was fabulous in communicating with me on updates and he was kind throughout the process.

Returned Clean

My Experience

Exceptional work and attention to detail on my repair. Consistent daily updates on the status of repairs. And vehicle was actually available for my pick up one day earlier than expected. Was treated by friendly staff respectfully and had all of my questions about the details of the repair work answered clearly enough for me to understand those details and the reasons for specific areas that needed parts replaced and other areas where parts could be reused. I will be highly recommending the Cavender Collision Center to anyone needing exceptional quality and prompt work on their vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team made this a truly wonderful experience. Huge thank you to Donald and Adrianna for making me feel like I was their only customer.

Likely to Recommend

Of curse,yes.

Repair Quality

Excellent; I am very satisfied with the service. My car looks like new. And Daniel is very friendly.

Customer Service

Excellent work; I am very satisfied with the service. My car looks like new. And Daniel is very friendly.

My Experience

Donald was amazing with the repair. Communication, craftsmanship and professionalism was unmatched.

Likely to Recommend

Repair Quality

Customer Service

Donald kept me informed through every phase.

Returned Clean

My Experience

Donald Krock was the best. He made me feel like family, and I felt very well taken care of. Would definitely go to Cavender again because of him

Likely to Recommend

Repair Quality

My experience was phenomenal at Cavender. I would like to specifically highlight the estimator, Donald Krock. He treated me like family, and did what he said he would do. I would not go anywhere else now.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Daniel was outstanding from start to finish. He kept me updated throughout the repair process, answered all of my questions, and made sure my car was fixed right. The quality of the work and customer service were both 10/10.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean