Cavender Collision
4 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair took longer than I had expected but I can appreciate workload.
Customer Service - 5.0/5.0 -
Very responsive. Worked with insurance adjuster well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
I have no problems w the repair itself. I do however with the amount of time it took for my suburban. Almost a month!!! I did not appreciate the fact that every single time I went to the office, te representative, Max, was not wearing a mask. As far as asking me to join him in his tiny office without him even asking. I wore mine out of respect to him & other employees. I’d expect same from him.
Customer Service - 2.5/5.0 -
See previous comments. Communication could have also been better, regarding status of my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Exceptional work performed in my vehicle.
Customer Service - 4.0/5.0 -
Customer service was exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I WAS VERY PLEASED WITH THE REGULAR UP DATES ON MY CAR STATUS AND THE AUTO WORK THAT WAS DONE.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Initial repair and paint was very dissatisfied. Shark fin that was repaired was left loose, greasy hand marks on headliner and paint was full of imperfections. With all this Art and Hank did everything required to rectify the situation and look of my truck. Everything was made right. Shop should have had better Quality review and inspection and tech should not have replaced headliner without making sure sharkfin was installed properly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I took my truck to the place I purchased it in hopes a of smooth repair process. While the representative handling my truck was always nice, I felt as I was working on my truck throughout the process. When you take your vehicle to the dealership of the manufacture you expect for it to be handled by professionals. After dropping the truck off I found myself having to make calls to check the status rather than being notified by the service writer. Having to also call the insurance company to make sure proper paperwork was sent in and following up with service writer on a daily bases was ridiculous. The lack of urgency was very upsetting and therefore will prevent me from ever returning to have service or purchase a vehicle from this dealership. Over the years the level of service has declined dramatically at this dealership.
Likely to Recommend - 0.5/5.0 -
I would not recommend anyone to this dealership.
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0 -
Having to call everyday for a update is not customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Work was fine but 11 days to fix a four inch scratch is unacceptable
Repair Quality - 4.0/5.0 -
Had to repaint
Customer Service - 4.0/5.0 -
Lack of communication with progress of repairs
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have already told our family and friends of our positive experience there. Thank you,
Repair Quality - 5.0/5.0 -
Ken with your facility helped guide me through this entire process. He made it as painless as possible for my current situation and always with a smile. His contagious attitude radiates in his office. As you walk in his other employees are also welcoming. This is much more than a body repair shop, it's service. In addition, the quality of workmanship was outstanding. I gained the confidence I needed to know my car was in good hands. Thank you for that and thank you for Ken.
Customer Service - 5.0/5.0 -
Outstanding!!!!
Returned Clean
My Experience - 5.0/5.0 -
very professional thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All, good, they treated my Corvette as if it was theirs! Very Happy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the results of the hail damage repair on my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Good work, not timely or poor time expectation set
Customer Service - 2.0/5.0 -
Poor communication.