Cavender Collision
4 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Dents were left on the body of the Yukon. Also the lane departure sensor is not working.
Customer Service - 2.5/5.0 -
The team did not listen well and worked very slowly on ordering parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
super
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took too long, your explanations seemed like babble and I could not get a straight answer from your staff. It was a horrible experience that I regret and will never recommend your business. I will draft a more fulsome review on Nextdoor, in hopes that someone else will avoid the same disappointing experience.
Likely to Recommend - 0.5/5.0 -
I would never recommend you and will review your services so others know of my miserable experience.
Repair Quality - 1.0/5.0 -
See my comments to the last survey you sent.
Customer Service - 1.0/5.0 -
See my comments to the last survey you sent.
Returned Clean
My Experience - 0.0/5.0 -
There is no way I can include all that went wrong. Please call me 2105421161
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Horrible service and horrible experience
Customer Service - 0.5/5.0 -
Terrible communication and never held up to their own expectations
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have no complaints....From what I can see looks like an excellent job. Thank you, E.U.
Customer Service - 5.0/5.0 -
Very satisfied with fit and finish.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
will never come back
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The reception, I’d give it a 6. I’m rating 9 because Aaron was in contact with me, so that definitely made a difference. Go him!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Nope! We have been dealing with this issue since July 31. In the midst of it my grandmother and grandfather became ill. This car issue has added unnecessary stress to our lives!
Repair Quality - 0.5/5.0 -
You only fixed 1/2 the problem. My car is back at your shop now and hopefully you get it right
Customer Service - 0.5/5.0 -
Communication was horrible and had to contact Carly to help get things moving on numerous occasions. Thank goodness for her. The ball was dropped several times on our vehicle to get it scheduled. Clarissa was less then friendly and had no idea the situation when I arrived. I made one trip for her to look at the vehicle ( 20 miles each way). Then another trip to actually get it fixed. It was a manufacturers defect and frankly y’all should have traded us out a new one minus what we have paid because this is absolutely ridiculous.
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would be sure to "expect" communication to be adhere to
Repair Quality - 3.5/5.0 -
I gave it a 7 as it was truly a real issue with communication but in the end it all worked out so I can't say it was perfect but in the end again as I said it was taken care and only through the help of Bobby Cavender and his son.
Customer Service - 3.0/5.0 -
It was not the best at the beginning but in the end it worked out.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would definitely decline anybody to drop their vehicle off
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos is a phenomenal asset to Cavendar.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The back up cameras were not properly reinstalled, the objects to my right are reflected on my left and I could see my license plate number blurry as I back up. Therefore, I have to return to the shop for the adjustments to the cameras. I am however very very pleased with the paint job.
Likely to Recommend - 5.0/5.0 -
My service rep was professional, and informative, my experience was very satisfactory.