Cavender Collision
4 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car was totaled
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly I love the updates my car is fine I’ll always come back to you thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My first time in an accident....cavender was very helpful but gave me several dates before the completion of the work. The delay was due to the adjuster adding repairs; and then the wrong grill was ordered/delivered. I was told for a full day the car was being detailed. I did appreciate that I could drop off my rental there so that I would not be inconvenienced.
Customer Service - 5.0/5.0 -
Everyone helpful overall
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Considering my car is still not fixed, I wouldn’t recommend this shop to anyone.
Repair Quality - 0.5/5.0 -
My car went into the body shop on 17 Jun 19 for a repair Geico estimated would take 3 days. I received my car 25 days later on 11 Jul 19. The process was incredibly stressful and costly due to Aaron’s lack of communication and lack of attention to detail. When I received the car, additional damages were found. An email with pictures was sent to Aaron. Due to the length of time it took to finish the original work, Aaron agreed to cover the rental car cost from 28 Jun to 11 Jul. After numerous attempts to get the agreed reimbursement and the additional damages fixed, I have been unsuccessful at getting this resolved. It is now 26 Jul 19, and I have received no check, nor had the damages repaired. I am unbelievably dissatisfied at the level of competence, lack of quality assurance, and lack of customer satisfaction.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Definitely not!!!
Repair Quality - 4.0/5.0 -
The repair itself seems to be good.
Customer Service - 0.5/5.0 -
It took several weeks to get my car there in the first place. When I showed up at my scheduled time, the Collision Center did not have my appointment down. I was on a conference call with the insurance agent and Cavendar Collision when the appointment was made. After that, things went downhill. My car was not ready when it was promised. I was told they were behind due to a service tech walking out on the company. The next delay was due to a part they neglected to order.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
#1. I no longer own vehicle
Customer Service - 5.0/5.0 -
Strongly like Jennifer how answers phone. And has to be the face and voice for customers questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Mike Shupe was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the great job
Customer Service - 5.0/5.0 -
Conrad was very helpful. Kept me informed
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never recommend them. They didn’t test drive it. Rt when I drove down the road the low tire pressure came on. When I got on hwy every time I turn rt, a loud grinding sound came on. Horrible shop.
Repair Quality - 0.5/5.0 -
The worst experience ever!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend Cavendar body shop. My vehicle 2018 Sierra was brought in for a minor seat repair, the vehicle was wrecked while in the shop(I was not told and only found the damage after I left the location) body repair took 3 weeks vehicle was returned dirty and 4 of the 6 bolts that hold the bed on were left loose along with 2 bolts on the tow hitch.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The personnel responsible for the repairs dont know what their doing.
Repair Quality - 0.5/5.0 -
All the repairs were not fixed. And it took over 2.5 months for half ass work. When we were called to pick up the vehicle, the bumper wasnt even attached properly, it was sticking out. I looked underneath and the fasteners werent even pushed in all the way. The communication was atrocious
Customer Service - 0.5/5.0 -
Communication was mediocre and we were told one thing after another...weeks turned into months and there was always something wrong with the vehicle.