Cedar City Motor Company LLC

4.8 (131reviews)
100%
1010 N Main St,  Cedar City,  UT  84721

In operation 59 years.

Cedar City Motor Company is a dealership owned body shop that fixes all makes and models. Formerly Owned by The Nakken Family known as Parkway Autoplex founded in 1967. Purchased by the Rydell Group. Our goal is to restore your vehicle to it's pre-loss condition with high quality reaparis, parts and paint. We offer a shuttle service that can take you home when you dropp off your vehicle and can also pick you up when your vehicle is done. Our vision is to be so effective that we are able to be helpful to others.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (131)

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Repair Quality

Repairs themselves are fine, but there's a substantial lack of attention to detail at your shop. I didn't have any problems with the car starting when I dropped it off, yet 2 weeks later it could barely turn over. The shop determined it was a bad cell. At NO POINT did anyone say "hey, we noticed this problem that didn't exist when it arrived". The shop did determine that the battery had a bad cell and replaced it under warranty free of charge, but my complaints about the lack of notification were dismissed and argued with rather than acknowledged as valid. This reminded me too much of my previous experience where I had to bring the vehicle back 4 times to fix things that were missed. I'm going to see another body shop should I have that need in the future because I simply don't want to deal with the hassle of incomplete work and an unwillingness to acknowledge customer complaints.

Customer Service

After a week of almost daily email notifications on work progress, the shop went dark for a week with no notifications. When I brought up a problem that wasn't mentioned prior to or during picking up the vehicle, the person I talked to argued with me instead of acknowledging the validity of the complaint.

My Experience

Wonderful service. Excellent workmanship. Got my car back in 2 days! Thank you Thank You!

My Experience

Quick service. Great work. Very pleased with everything. We will be back, but hopefully not because we wrecked something! Thank you all so much! Barry and Lisa Cobb

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Very good to do business with. Made a great effort to help out

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Although the work was OK, the communication needs to be improved.

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They returned my vehicle with a broken door handle. They broke the handle and I have had my vehicle back for a week and have not heard from them as to when they will be fixing it.

Customer Service

Lack of communication with me as the customer.

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super...

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best all around service, from start to finish...thanks liberty mutual claims

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My Experience

Not doing complete inspection before ordering partS by VIN missed the mudguard which caused delay,poor quality control.Did finally get it right, but at least a week to long.

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My Experience

surprised that they even washed the floor mats! The truck was clean and you can't even see the repair. I'm glad USAA recommended them for the repair work

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