Celebration Collision Center
In operation 40 years.
STATE OF THE ART COLLISION REPAIR FACILITY. LOCATED IN AURORA COLORADO ON S. HAVANA ST. WE ARE PART THE #1 CHEVY STORE IN COLORADO, FAMILY OWNED AND OPERATED SINCE 1985. WE WORK ON ALL MAKES AND MODELS. ALL INSURANCE WELCOME. I-CAR GOLD, ASE AND GM CERTIFIED. WE USE ENVIROMENTLY SAFE BASF PAINT,THAT IS THE INDUSTRY LEADER IN REFINISH TECHNOLOGY. LIFE TIME WARRANTED FINISHES AS LONG AS YOU OWN THE CAR.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a really great job.
Customer Service - 5.0/5.0 -
Stephanie was courteous, helpful and kept me informed.
Returned Clean
My Experience - 0.0/5.0 -
I was told tomorrow for 4 weeks straight.
Likely to Recommend - 4.0/5.0 -
Staff was very knowledgeable and talented.
Repair Quality - 5.0/5.0 -
Repair is like new quality
Customer Service - 2.5/5.0 -
Was frustrated with being told it would be done tomorrow for 3 weeks, but Brandon was very friendly and helpful whenever he was available.
Returned Clean
My Experience - 5.0/5.0 -
Very great work done. Professionalism from the very first encounter till my pick up. They paid good attention to detail and made sure everything was done correctly. Will trust to bring any of my vehicles for service and repair.
My Experience - 5.0/5.0 -
My experience with my repairs was excellent. Brandon kept me up to date without fail. I would not hesitate to bring my car back. I also requested my car be detailed. My Camaro was beyond my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie was amazing throughout this whole process
Customer Service - 5.0/5.0 -
Again Stephanie was amazing throughout the whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Paying without insurance inconvenient if not wanting to pay credit card service fees
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will always let them know what a good job 👏
Repair Quality - 5.0/5.0 -
Thank you for their support and good job 👏
Customer Service - 5.0/5.0 -
Great job 👏
Returned Clean
My Experience - 0.0/5.0 -
It took me two weeks of calling to get my car into your shop. I have used you for my oil changes and loved the service e so wanted to keep my records with your team. Once my car was in your shop I did not receive a single update. With it being handled by insurance, I expected them to be updated yet they weren’t either. Myself and the insurance company had to call and leave multiple messages and emails to get a response. I was notified by the insurance company after they finally received a response that my car would be ready that day and it wasn’t ready until the next day. I understand being understaffed, but I can not understand ignoring phone calls and not reaching out after numerous emails and calls. My car looks amazing, customer service could have been much better.
My Experience - 5.0/5.0 -
I had one of my employees take a work vehicle in for repair. The shop manager went way beyond anything I expected and did it amazing job and the vehicle was back in service quicker than I was expecting. I would definitely take my vehicles back to them
My Experience - 5.0/5.0 -
From the moment I arrived Stephanie listened to my concerns and guided me through the repair process. I am very satisfied with the repair service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work was amazing who ever the team was working on it thank you
Customer Service - 5.0/5.0 -
Adam is a man of his word thank you
Returned Clean
My Experience - 5.0/5.0 -
great work done precisely and in a timely fashion.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So awesome!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Adam and his team did a nice job of returning my Corvette to as close to factory condition as is probably possible. They did everything I asked them to do and Adam was very responsive during the entire process. My only concern was something I already discussed with Adam. I was not aware of the 2% fee on credit card payments. In fact, I examined the paperwork I received from Adam at the beginning of the process, and I don't remember seeing any reference to credit card fees. Why would I want to pay $60 for the privilege of using my credit card? That's the cost of doing business, and Celebration Chevrolet needs to understand that and price their services accordingly if they need to make up that difference. They then have to defend their quotes up front against other body shops instead of surprising the customer at the end of the process. I was prepared with a check book if using a credit card wasn't allowed for some reason, but I was not permitted to use that. I had to use a debit card. I was fortunate that I just deposited some money into my checking account to cover a check (or a debit transaction in this case), but I almost wasn't prepared for that surprise. Exactly what was I supposed to do if I didn't have enough money in my checking account at that moment? You need to warn customers in a timely fashion, so they're not surprised and caught unaware. Finally, I didn't understand the use of the Costco discount, and I brought that to Adam's attention as well. I could have prepared the documentation for him prior to arriving at the shop, but I wasn't aware you needed anything other than my Costco card to provide the discount. I tried to acces my Costco account on my phone, but I don't have the password memorized and couldn't get the "lost password" function to work properly. Adam was accommodating and let me get home to get what he needed. I was able to get the authorization within an hour of leaving the shop, but it bothered me not to be able to provide what he needed at the right time. I don't like open-ended transactions and I didn't like leaving the shop with my car without completing the necessary steps. I'm going to suggest that someone should put together a one-page document to hand to customers to walk them through how to get to the discount and to generate the email that contains the authorization code. Show screenshots of the steps, since it is anything but clearcut--especially when accessing Costco's website on the PC. This document would also provide an opportunity to outline your payment policy. Provide this document to customers with their estimate, and you'll have fewer issues! Once again, Adam and his team did a nice job on my car. Adam is very friendly, thorough, and accomodating!
My Experience - 5.0/5.0 -
Beautiful work. Some problem with getting the trunk floor back in place, though. But on the outside the car looks great
My Experience - 5.0/5.0 -
Adam was great, always available when I had questions and they did a great job on my truck. Detailing it was a nice touch. Thank you.