Caliber - Denver - East Evans Rx

4.8 (2,784reviews)
95%
5797 E Evans Ave,  Denver,  CO  80222

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction โ€“ itโ€™s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,784)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as excellent, seamless, and often exceeding expectations. Many highlighted that their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. Staff were widely described as friendly, knowledgeable, and professional. A few customers noted areas for improvement, including inconsistent automated text messages providing inaccurate completion dates, occasional delays in repair timelines, and isolated concerns about paint quality and missed repair details.
Select to learn more
"Hands down, best experience I have had with car repair company from start to finish. I hope I never need repair ..." Read more
"Excellent repair referencing manufacturer's standards"
"... rushed through and everything looks just amazing. The paint job matches up and you guys did a really great job." Read more
"Great service! Great people! The repair was excellent. My car is back to new. I appreciated the excellent customer care. The team ..." Read more
"Had an amazing experience with this team! Exceptional customer service, and my vehicle looks amazing."
"It went great! Did a great job and done in a timely manner."
"Vehicle was done between 2 days to a week earlier than I expected. A big relief since the cost of the rental car was ..." Read more
"You took longer than expected and I have to pay 140 dollars to the rental"
"It was ready over a week before estimated date."

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend them to someone else.

Repair Quality

I was pleased that they were able to finish the car abd get it to me earlier than I thought

Customer Service

Customer Service was great!

Returned Clean

My Experience

Always do a greatjob

Likely to Recommend

recommended to several people

Repair Quality

great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks to Justice and Pat! Caliber Rocks!!๐Ÿ‘๐Ÿพ

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Hello, yes I have been completely satisfied with all the work done on my 2016 Yukon, this is my second appointment with Caliberโ€™s first was some hail damage on my Yukon and now the bumper .

My Experience

They were thorough and communicative

My Experience

To start, the Fox Street Caliber location completely saved me from being drastically underpaid by the driver who hit me and then pressured me to accept a small amount of money on Venmo to try and prevent me from pursuing a claim with his insurance. It would not have covered even a quarter of the actual cost of my actual damages. They ultimately saved me close to $4,000 to $5,000 just by persuading me to file a claim with the other driver's insurance instead of accepting his meager Venmo payment, and I can't thank them enough for being upfront with me that he was ripping me off. After later changing his story days later and claiming I actually hit him, I spent what felt like weeks on the phone with his insurance being misled about their investigation's findings, when to expect a determination at all, and was unable to use or begin repairs to my car throughout this time. When a decision was finally reached that the other driver's insurance would not be accepting fault afterall, I felt extremely frustrated and angry at the entire process. Despite this, I was able to begin the repair process through my own insurance who found me not at fault, and they promptly scheduled me same-day and within only a few hours at the Evans Caliber location. I was regrettably extremely late to this appointment, getting stuck trying to pick up my medications and run last minute errands, as I'd be without my car for the foreseeable future. Despite being 1 or 2 hours late to my appointment, the staff were exceedingly understanding and flexible, reassuring me they could still fit me in that afternoon and not to worry about it. At my appointment there they were welcoming, knowledgeable, and patient with me in trying to understand the repair process, as it was the first accident I'd ever been in and I can't thank them enough for that. After completing all of the repairs perfectly and very promptly, they again patiently walked me through the repairs (with a detailed estimate sheet that would put NASA engineers to shame), discussed my next steps, and ensured me I could always reach out with any questions or concerns. After driving home, my cheap aftermarket door edge protectors had actually melted in the historic heat and I was convinced the repair had somehow failed and called them right away. Justice, who completed the repairs and inspection, then called me immediately and very kindly explained what had actually happened with my cheap door edge protector adhesive melting, walked me through how to fix it and prevent it, and answered all of my numerous panicked questions with infinite patience and understanding. While the accident and dealing with the other driver's insurance was an unfortunate and frustrating waste of several weeks of my time and sanity, my repair experience with Caliber and it's staff was so pleasant and professional that I can now hardly remember all the initial frustration and anger from dealing with the other driver and their insurance. The peace of mind they have given me by not only fixing the damage to my car, but also patiently helping me understand the repair process that I was so unfamiliar with cannot be easily quantified in any estimate, but it means the world to me and I cannot thank all of you enough for doing so. While I certainly hope I won't need my car to be repaired like this anytime soon, I am very grateful I know who and where to turn to for help in the future with Caliber. Thank you all so much!!!

My Experience

Justina did a great job .Thank you

My Experience

I appreciated the communication from Justice and the front desk staff. My repair took a long time because multiple original parts were needed. But the communication gave me confidence that things were moving along. Iโ€™ve only had my car back for a day, but it looks great so far.

Likely to Recommend

Repair Quality

The car looks great and things seem to be working as they should.

Customer Service

Justice and your front desk staff did a good job communicating the progress of my repair. They were all helpful when I called with questions.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Faster than expected, great communication, looks brand new

Likely to Recommend

Repair Quality

a small area was missed near the license plate bracket

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Did a great job

Repair Quality

Communication with customer great. Well marked locations and easy to find. Quick estimate. Even turned rental car in for us....very convenient. Our vehicle looks new.

Customer Service

Everyone was helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service