Central Cadillac

My Experience - 5.0/5.0 -

The service was magnificent and the people who are on the front line to greet you were very professional. The inside waiting room was clean and distanced.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality of Repair was excellent

Customer Service - 5.0/5.0 -

Appreciated the professionalism and they had my car ready in the time frame they stated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

My Experience - 0.0/5.0 -

Body that was repaired is sticking out. Will need it fixed again.

Likely to Recommend - 3.0/5.0

Repair Quality - 2.0/5.0 -

The body parts that were repaired are not perfectly aligned and are sticking out.

Customer Service - 2.0/5.0 -

The body parts that were repaired are not perfectly aligned and are sticking out.

My Experience - 5.0/5.0 -

The service was super quick and professional! The parts were ordered ahead of the time so they didn't have to keep my car in the shop for a long time. Communications have been crystal clear from the beginning to the end. Can totally trust my car with Central Cadillac again!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service and very efficient turn around time. Very professional.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Thank you, Central Cadillac Body Shop you are the best.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The Central Cadillac team gave us an absolutely perfect repair job as well as spectacular post-repair detailing. In addition, we can never thank Jennifer and Mike enough for their kindness and their commitment to our complete satisfaction.

Likely to Recommend - 5.0/5.0 -

Although our insurance company also deals with other approved repair shops in the area, choosing Central Cadillac to repair our car was the best decision we could possibly have made. It worked out perfectly for us.

Repair Quality - 5.0/5.0 -

All of our body work repairs were done perfectly — the car looks as good now as it did the day we bought it.

Customer Service - 5.0/5.0 -

Jennifer and Mike run the body shop desk and went out of their way to keep us informed about the progress of our repairs and the estimated date that they would be completed. Furthermore, their team did a terrific job of cleaning and detailing the car just before we picked it up. Again, it looked brand new.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I love the fact everything was explained to me exactly what they were going to do to fix my car and they even washed and clean my car very professional most importantly they finished when they said they would

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job great customer service never had better

Customer Service - 5.0/5.0 -

Loved it the manager went step by step everything they were going to do and they did it and more

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Good service made sure I was satisfied with all work that was done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I Could not tell it was damaged, it rides a lil funny but that could just be that l have not ridden in my car for over 144 days it was in repair at Central Cadillac. Lol!!!! thks for doing a good job .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

They didn’t replace my mud boards for my rear tire and they didn’t fix the scratches on the right passenger wheel which when my car was imbedded into the curb from the impact

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Great job! Throughout the process, Cadillac provided great loaner vehicles. The final repair was flawless!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0