Central Valley Collision, Inc.

4.8 (745reviews)
96%
24580 S Macarthur Dr,  Tracy,  CA  95376
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Shop AssistantSparkles

In operation 17 years.

Welcome to Central Valley Collision, Inc.... We are a local family owned and operated collision repair center, Our friendly and professional technicians are here to provide you with the highest standard of customer service. Our certified technicians are I-Car certified, we accept all credit cards and will work with ALL insurance companies. For your complete collision repair & paint job services, come to Central Valley Collision Center. You'll be glad you did. HABLAMOS ESPANOL

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (745)

My Experience

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Beautiful work done

My Experience

The staff were so nice and helpful and professional.they repaired my car in a timely manner.

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All Good

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Amazing work! Absolutely great work and amazing customer service!!

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Repair Quality

I was told my car would be ready in three days, but it ended up taking over three weeks. When they finally called to say my car was ready, it was already dark outside, making it difficult for me to inspect the vehicle. Despite this, they insisted I pick it up immediately. I felt rushed during the pickup process, and I had to call multiple times just to get updates on my car's status. The next day, I noticed that the paint was chipping and there was a dent in the area that was supposed to be fixed. They asked me to return after 30 days for them to assess it again and apply wax, assuring me it was under warranty. However, I can't help but feel the quality of the work was lacking given the lengthy repair time.

Customer Service

I brought my car in for repairs that were initially estimated to take three days, but it ended up taking over three weeks. The shop called to say my car was ready and needed to be picked up in 30 minutes, even though it was already dark outside, making it difficult for me to inspect the vehicle. The next day, I noticed that the paint was chipping and there was a dent in the area that was supposed to be fixed. I was told to return after 30 days for them to look at it again and wax it, assuring me it was under warranty. However, given the long wait and the quality of the work, I feel the repair was not satisfactory, especially given the lengthy delay.

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Great work!

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Finished earlier than expected. Kept me updated on progress.

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Thank you for good service

My Experience

My expectation was the rear bumper was going to be replaced especially after an accident. The integrity of the bumper was compromised. I know it’s cost effective for the insurance company to just make repairs versus replacing a bumper. Good for them but not for us. I’m hoping that this newly fixed bumper can withstand another accident, save us and prevent another and further injuries that we’re currently dealing with. Thanks Central Valley Collision for fixing the bumper.Hopefully you can relay this message to the insurance company. FYI: Your front desk staff were really helpful, nice and informative.

My Experience

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I tell everyone how great this shop is

Repair Quality

Great work looks amazing

Customer Service

Great customer service and done in a timely manner. Really appreciated them

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Seamless repair cant even tell there was any damages

Customer Service

Great service will definitely recommend to all my friends and family who need service.

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Excellent.

Customer Service

They left all of the trunk items in my back seat.

My Experience

Always the best. Trusting you for many years!

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Great job! Looks like new. Fast and easy

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My Experience

My Experience

Excelente servicio de calidad

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Excellent work and great service

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Customer Service

Hassle free