Central Valley Collision, Inc.

4.8 (745reviews)
96%
24580 S Macarthur Dr,  Tracy,  CA  95376
Bot
Shop AssistantSparkles

In operation 17 years.

Welcome to Central Valley Collision, Inc.... We are a local family owned and operated collision repair center, Our friendly and professional technicians are here to provide you with the highest standard of customer service. Our certified technicians are I-Car certified, we accept all credit cards and will work with ALL insurance companies. For your complete collision repair & paint job services, come to Central Valley Collision Center. You'll be glad you did. HABLAMOS ESPANOL

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (745)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gerardo and staff did a great job fixing my Nissan! Customer service was great as well! The gals in the office are not only kind and respectful but also knowledgeable in their line of work. I don’t know much about cars but Gerardo took the time to explain the issues with my car in a way that I could understand what was going on. Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I did a great job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

When you pay for a job to be done in an allotted time, you expect the job to be done professionally and in a timely manner. Neither of these expectations were met. They got paint on a vinyl decal I had on the side and on the emblem. The employee came out and made somewhat of an attempt to get the paint off then gave up and said they will fix it at the next appointment.

Repair Quality

No it’s incomplete. Needs to be fixed or redone completely.

Customer Service

As per my voicemails and emails left for my adjuster, the damaged spot was painted before the door was cleaned. Therefore several spots have dust embedded in the paint and a large portion of the door has “fisheyes” in the paint. They got paint on my emblem on the side door which they charged to remove prior to painting. Obviously they didn’t remove it. You can also see orange peel in the paint in many places. I was told the paint is under warranty and that they will “buff out” the issues and if they can’t buff it out, they will re paint it. Which they will have to repaint it because you can’t buff out all these issues. They had the car for 8 days and the job looks like it was done on day 7 in a rush. I have a follow up appointment in a few weeks so we will see how it goes but I expect them to need to keep the car for another week to redo everything. This car is my main form of transportation so I’m really not looking forward to that.

Likely to Recommend

Repair Quality

Customer Service

Good job

Likely to Recommend

Repair Quality

Customer Service

Very polite and friendly and they do a great job. I will recommend them to anyone.

My Experience

Excellent service

My Experience

Great service

My Experience

Likely to Recommend

Repair Quality

Poor quality work. They charged almost &3000 and couldn’t fix it properly

Customer Service

They charged almost $3000 and still couldn’t fix the front bumper properly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

You did a great job. The color on one of fenders is a little off. You can only see it in the sun light cos it doesn't sparkle as much.

Likely to Recommend

Repair Quality

This is the second time I took my car there because they did an excellent job the first time and it was the same result the second time!

Customer Service

Friendly, professional and fast response. Excellent work in my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They communicated well. And met their deadlines. They explained things in detailed.