Century 1st Auto Body & Paint

My Experience - 5.0/5.0 -

I am a returning customer and have referred others to your wonderful service. Everyone is always so kind, knowledgeable and professional. The work is outstanding and consistent. I appreciate you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Great service!

Customer Service - 5.0/5.0 -

Great customer service!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The staff was courteous and professional . Thank you for such greag service.

Likely to Recommend - 5.0/5.0 -

I highly recommend this company to family, friends and acquaintances.

Repair Quality - 5.0/5.0 -

Very satisfying service. Courteous and efficient. I highly recommend.

Customer Service - 5.0/5.0 -

Excellent customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great communication and keeping us up to date on the status.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I was originally told would be ready on a Friday. Not until Saturday when I called that learned it would be ready on Monday by 4. During check out I was surprised to learn that it would be a 3% service fee for using a card. The vehicle appears to be fine. And I will probably be back for more services. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Century 1st , has always delivered great services, they are extremely proffesional. and on time. clear communication and quality of work its amazing i would hihly reccommend.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The staff was very professional

Likely to Recommend - 0.5/5.0 -

never

Repair Quality - 1.5/5.0 -

Everything about my work with them was unclear confusing and vague. I was told told to bring the car in and had to cancel work to do so and all they did was take pictures, which I had already done for the adjustor, then they called to have us bring it in and I had to cancel work for that as well and they said when we arrived it could take two to three weeks, not before I came in, after I came in. Then when they said it was finished and ready to pick up they had NOT done due dillgance to be sure it was paid for through insurance so I took off work AGAIN and then they had to send me home in an UBER cause they couldn't get GEICO on the phone. Then when it was finally released to me they disclosed a very large sum would be added to my bill if I did not pay cash but I had to pay ov3er the phone so how on earth would I pay cash? And then = the clincher, there was a 45 mile difference on my odometer when I got it back and there is no way that was all for calibrating. I have a very nice new car and the pick up is incredible and someone took it for a joy ride, I live 2 miles from the shop, this is so incredibly unprofessional I am fuming mad and I will never recommend them to anyone.

Customer Service - 0.5/5.0 -

Vague, totally unclear and no one knew what was really happening and when and what the procedure was to go through an insurance carrier they allegedly use all the time

My Experience - 5.0/5.0 -

I would certainly recommend your shop to others. The whole process was very smooth with friendly and efficient staff members.

My Experience - 5.0/5.0 -

I ended up having to go get a tire replacement right after getting my car because a nail got jammed right into one of my tires so I would just warn you please be cautious of what’s littered around the lot

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Highly recommend Century 1st auto body shop! I brought my Lexus all the way from Redondo Beach, and the experience was absolutely worth it. Their customer service was exceptional—completely stress-free, very responsive, and their weekly updates and progress reports were phenomenal. My Lexus looks just as good, if not better, than when I first got it from the dealer! I am beyond thrilled with John and his team and the craftsmanship they put into my car. They truly deserve 100 stars!

Customer Service - 5.0/5.0 -

Exceptional customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing! They truly went above and beyond and I would trust them with my car over and over again.

Customer Service - 5.0/5.0 -

So professional and kind.

Likely to Recommend - 5.0/5.0 -

I would highly recommend them.

Repair Quality - 5.0/5.0 -

The staff was friendly and the mechanic was helpful and explained everything about the damage and cost.

Customer Service - 5.0/5.0 -

The service was great and the car was returned on the day they said it would be ready.

Returned Clean

My Experience - 5.0/5.0 -

John kept me upto date on the progress and rhe delivery of rhw car was good, returned washed and detailed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good communication

Customer Service - 5.0/5.0 -

I was kept informed throughout the process, and my items were all placed back in my storage area as the parts had to be removed before work could be performed