Certified Auto Body & Sales
In operation 44 years.
Certified Auto Body Inc has been in business for over 38 years serving the North Shore. We have been providing quality collision repairs on all makes and models and are factory trained to repair Toyota, Lexus and BMW automobiles. We also provide repairs on the aluminum Ford F 150 pickup trucks. We can also provide repairs to the Tesla all aluminum car. Free pickup and delivery.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done correctly and in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen trabajo
Customer Service - 5.0/5.0 -
Buen trabajo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent workmenship
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honest, communicative, good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff made the process easy, and the staff were very friendly and helpful
Repair Quality - 5.0/5.0 -
Thank you for servicing our Govt Vech. Door works great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
On 09/16/2023 I took my 2017 Nissan Altima to repair for the loose bumper and spoke with Debra Borsic. During the conversation Deb stated if there are error codes may need to do a post scan. Debra provided us an preliminary estimate print out for $1670.66. On 10/10/2023 we dropped the car for repair hand over the key to Debra. On 10/17/2023 Debra stated they found additional parts needed and it may cost $219.90 Debra said she will email me the estimate. The preliminary total estimate changed from $1670.66 to $1923.66, her explanation was Jeff might have updated the estimate to reflect the prescan ($128) and mechanical labor ($125) that she missed. On 10/12/2023 Jeff happened to pick up my call and Jeff confimed he didn't make any changes to Debra's estimate. I explained to Jeff the conversation with Debra on 09/16/2023 and also Debra was in the office while I dropped my car and Debra didn't mention anything about prescan/mechanical labor that she missed in the initial estimate. I insisted talking to Debra for clarification, however Jeff stated Debra is out for a wake and funeral and she will call back when she comes back on 10/13 in the afternoon, however I did not receive a callback. Then on Monday 10/16 Debra called and said the car was ready to be picked up by 4pm. I discussed with her about the discrepancy in the pricing and I mentioned to her I will be there within 15 minutes to pick up the car and discuss it further. However when I got the shop to pick up my car, Debra already left for the day which came as a surprise. This was very frustating since we had concerns about the price discrepancy. Once I paid and got the keys and went to my car, I found an empy McDonald's drink that was left by the service employee. We spoke to Jeff about this and the employee came to remove the drink. Thne the owner's brother came by and he asked what was happening. We explained the poor service we received from Debra, he said he would talk to Jack the owner about this and will take care of this. But I haven't heard from him either. Totally the experience was very frustrating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I went to pick my car up it looked brand new. After getting in, I saw that it was both washed and detailed on the inside.
Customer Service - 5.0/5.0 -
The customer service was great, they communicated well the status of my car and even had it available for pick up a day early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication & followup are key to a positive experience & Certified did both!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jeff was very friendly and helpful !! Definitely will consider this shop as my 1st choice for future car repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
They suck and I wouldn’t want anybody to show up at their door
Customer Service - 0.5/5.0 -
Full of liers that don’t know how to be straight up with you