Certified Collision Center Galt
In operation 9 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
this office is very well run the secretary amd the men were lovely and kept me well informed also my truck was nicely cleaned in and out much appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repairs not completed yet. Shop still ha vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Maybe higher if they were closer to my home
Repair Quality - 4.5/5.0 -
Took longer then expected but they got it done
Customer Service - 5.0/5.0 -
It was good
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Lack of communication and follow through. Each time at both the Lodi and Galt location, they promised to get back to me, but didn't. I had to call several times to find out when my car was ready.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Worst experience ever. Told me my car was done when I called to check the status on it on Thursday said I can pick it up, told them I was out of town since you guys didn’t notify me. Called back Monday to pick up car but they told me it’s not done asked they why when they told me it was done they told me it was the wrong car, said he’ll call me back but he didn’t I had to call again and finally got my car back on Thursday.
Customer Service - 0.5/5.0 -
Worst experience ever. The shop doesn’t keep you updated. First time call the shop they said they will find out and let me know the repairs will be completed they never called me back. I was the one that needs to call for status. Called on a Thursday and they say the car is done I told them I’m out of town will pick up it on Monday. Called on Monday they say car not done it was the wrong car. Poor customer services, never ever using a insurance recommended shop again.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Once the car arrived at the shop everyone there were amazing!! Thanks again for delivering
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Totally would recommend!
Repair Quality - 5.0/5.0 -
Very professional, very knowledgeable clear thank you.
Customer Service - 5.0/5.0 -
Friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Happy with the repairs
Customer Service - 5.0/5.0 -
Very nice people . They deliver my car to my home
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I have been waiting for my vehicle to be repaired for over 1 month. I don't understand why I'm receiving a survey when I haven't even been issued my vehicle.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and repairs and full detailing - absolutely above and beyond ! All interactions with the Lodi and especially the Galt centers were positive and professional!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes of course
Repair Quality - 5.0/5.0 -
My doors look great
Customer Service - 3.0/5.0 -
They didn’t keep me updated unless I called them n then the lady bearly knew what was going on had to ask other ppl but friendly
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
It took too long to repair.
Customer Service - 3.0/5.0 -
No one seemed to know what to do about the insurance company
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 they did a great job and provided me with rides
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will not.
Repair Quality - 0.5/5.0 -
I was told my car would be ready in one or two weeks but instead it took a month to be ready not only that but everytime I called to get an update I they would tell me conflicting information some days the truck was ready the next day they were waiting on parts. After the 3rs week everytime I called they would tell me someone would call to explain the delay and no one ever called me I had to keep calling for updates and I would get the same excuse everytime. I would not recommend this place.
Customer Service - 1.5/5.0 -
The receptionist where very nice but where not able to give me correct information when I called for updates on my car. I would get a different excuse for the delay every day.
Returned Clean
Likely to Recommend - 3.5/5.0 -
Yes but tell them to keep calling on the vehicle.
Repair Quality - 2.5/5.0 -
The work is great so far, I’m happy with the paint and bumper. What I’m not happy with is that I never got the emblems put on my tailgate.
Customer Service - 2.5/5.0 -
The office girl never called me back when she said she would. Return calls took forever or never. The communication was very poor.