Certified Collision Center Galt
In operation 9 years.
Certified Collision Center is in the business of providing superior customer service and quality collision repair that lasts a lifetime. We use state-of-the-art equipment as well as the best refinishing products money can buy. Our office staff is highly trained and certified to provide the best customer service and most comprehensive repair estimates possible. We are so confident in our repair process, we provide a Lifetime Warranty on Workmanship. At Certified Collision Center - "We take your repair Personally"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
I haven’t received my car
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
They could have done better keeping me informed, they said that would contact me and didn’t. That being said they did get it done earlier than they first predicted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Highly recommended
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Took a very long time to repair. Was told things were being done and come to find out it wasn't, I guess do to staffing as I was told. Then notification came late in the day, so much rush to try to get the car and rental back in time and my daughter just had surgery and could barely drive. Then they let her pick up her car at the shop and drive home just to find out she had no headlights. So had to call them and drive back to the ahop so they could repair the problem the next day, which left her with no car for that time period and the claims adjuster back east was useless. Never gave the repair shop the go ahead to fix the car, but the shop started it anyways. I've had two major dealings with Nationwide and both experiences were terrible. Your supposed to be one of the best insurance groups out there, expensive, but very low quality of subcontractors and merchandise. I didn't pass house inspection and the forman of the repair never addressed the issue before they dropped me because I wouldn't accept bad granite that was spotting all over and was told by the adjuster that he saw the problem and said they had to replace it, but instead the contracted repair group cancelled me to fend for myself. I will be dropping you shortly after I had you for many years due to your lack of good caring personal you hire to do the jobs for you. My daughter will also be canceling you. I will inform anyone who needs insurance that nationwide is not the place for them. Basi insurance, Jen, was the only help we got through this issue. She was great unlike the adjuster you have back east somewhere who doesn't do his job.
My Experience - 0.0/5.0 -
Took longer than originally expected due to a part not being ordered. Communication was non existent after the first week of repair. Had to call to get updates. And today I received a text to confirm my pick up and I was never notified it was ready
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car has 2 dents on the roof that were not there , no one as contacted me back about it , the bumper had paint missing where the repair was
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I got it back with a code check engine and the alignment is off hood and fender misaligned
Customer Service - 2.0/5.0 -
It was more than a week before I was able to talk to someone about the repairs being done. Repairs were scheduled to be done in 9 days. It took more than 30 days.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the staff i interacted with (justin and jessica) were professional and most of all courteous. the work performed on my car was beautiful and one would never know it was banged up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very kind, friendly and job very well done
Repair Quality - 5.0/5.0 -
Thank you for all the help and job well done loved the repair done to my car
Customer Service - 5.0/5.0 -
Thank you Justin for you help and support and for putting up with all my calls