Certified Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The repair is well done.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

A job well done to Peter and the entire team. The quality of work performed and expertise was amazing. My car looks and drives like a brand new car. Thank you for a stress free experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 5.0/5.0 -

Nice

Returned Clean

My Experience - 5.0/5.0 -

Recommend

Likely to Recommend - 5.0/5.0 -

Recommend to others

Repair Quality - 5.0/5.0 -

Recommend to others

Customer Service - 5.0/5.0 -

Recommend to others

Returned Clean

My Experience - 5.0/5.0 -

Repairs were completed on time. Loved the continuous updates. Car looks like new 🤩

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Of course

Repair Quality - 5.0/5.0 -

Well done like original

Customer Service - 5.0/5.0 -

Nice and fast

Returned Clean

My Experience - 5.0/5.0 -

This is my third time we had my vehicles repaired at Certified. I come back due to the quality of repairs done right and perfect paint matching. Initially referred by Lexus of Schaumburg and can't thank them enough for their referral of your center. I don't want to take chances with any other shop due to previous experiences.

Likely to Recommend - 5.0/5.0 -

Used this shop a few times before and have complete satisfaction.

Repair Quality - 5.0/5.0 -

Damage completed properly paint match perfectly.

Customer Service - 5.0/5.0 -

Explained procedure of repairs, went over cost step by step and people very courtius.

Returned Clean

My Experience - 0.0/5.0 -

Rear seat belts (center row) do not work.

Likely to Recommend - 4.5/5.0

Repair Quality - 3.0/5.0 -

The car looks great but the 2nd row seat belts do not work and this will need to be fixed ASAP. Thx.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Dan in the office and Peter in the shop were great. My 2021 Lexus looks great and I appreciated the timely updates. Car ready as scheduled, washed !d ready to go.

Customer Service - 5.0/5.0 -

Everything top notch.

Returned Clean

My Experience - 5.0/5.0 -

Certified does an excellent job on repairs and communication. Highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service at this shop

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you! I appreciate the work done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0 -

Based upon the fact that the costs increased so much while it was in the shop - combined with no communication unless I called - and the fact that it took so long - I would not recommend. The work itself seems good - but the time and cost would put me off.

Repair Quality - 3.5/5.0

Customer Service - 2.5/5.0 -

I had no emails or communication regarding costs or when repairs would be ready.

Returned Clean