Certified Collision Repair

4.8 (959reviews)
95%
1516 W Main St,  Salem,  VA  24153

In operation 35 years.

Certified Collision Repair is a locally and family owned repair facility. We have been serving the Roanoke and Salem Areas since 1991. We specialize in automobile collision repair. We offer a lifetime guarantee on all repair work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (959)

Likely to Recommend

I have already posted the before and after pictures on my Facebook

Repair Quality

It was really good service. I especially liked that they actually cleaned the inside of my car. That was a bonus for me.

Customer Service

Very polite and helpful

Returned Clean

Likely to Recommend

Repair Quality

They were so quick, and they kept my car so clean!!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Overall, the customer service is great, but the quality of the repair could have been done better. I think there was a lack of communication on what damages needed to be included in the estimate.

Customer Service

Returned Clean

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Repair Quality

Good experience.

Customer Service

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Repair Quality

Great job!

Customer Service

Returned Clean

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I’m already have

Repair Quality

They did a wonderful job on my car,very pleased.

Customer Service

Great to work with

Returned Clean

Likely to Recommend

The real positive was them dealing directly with insurance

Repair Quality

Paint is not correct, and door assembly was not tested…cannot unlock car remotely. Now more days without my vehicle and the hassle of taking it back for more repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The front wheel cover was not installed at the scene of the accident.

Customer Service

Returned Clean

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Repair Quality

Quick, friendly and great service !

Customer Service

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Repair Quality

Great experience with Certified!

Customer Service

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Repair Quality

They did a great job repairing my car

Customer Service

They were friendly and kept me informed on the status of my car

Returned Clean

Likely to Recommend

Repair Quality

It looks good, but the connection from the bumper to the car body is not snapped all the way in place on both sides.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I will not go anywhere else, and I will recommend you to all my family and friends!!

Repair Quality

Customer Service

The staff is amazing!!

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Great job Pleasant to deal with

Customer Service

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Repair Quality

Fantastic job and service.

Customer Service

Returned Clean