Certified Collision Repair

4.8 (959reviews)
95%
1516 W Main St,  Salem,  VA  24153

In operation 35 years.

Certified Collision Repair is a locally and family owned repair facility. We have been serving the Roanoke and Salem Areas since 1991. We specialize in automobile collision repair. We offer a lifetime guarantee on all repair work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (959)

My Experience

Job well done. I will return if needed and you will get my recommendation to others.

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Returned Clean

My Experience

Thank each of you for your part in making my car look GREAT again!!! AWESOME JOB!!!

My Experience

This unfortunately is my second experience with ya'll and I am just as pleased as my first experience. I have always spoken to Mitzi at the front desk and she has been nothing but professional and very friendly. You can hear her smile in the phone . My husband ussually brings and picks the car up so I can speak of the interaction with the people within the shop. He has never had anything but positive things to say about his experience. The work on my car looks like the day I bought it. I will also tell you we had a tree fall on our suburban and the work on that was a #1 quality as well. Thank you for all you do!!!

Likely to Recommend

Already have and told my insurance agent how fabulous y'all were.

Repair Quality

Have had many experiences with ya'll unfortunately for me. :) great communication , great customer service and all work has been excellent ! Would definitely recommend

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Likely to Recommend

I say five because of the huge let down with the failure to detail the inside of the car.

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I say five because of the huge let down with the failure to detail the inside of the car.

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It has been a week so far and I haven't found anything out of place. Great work!

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I would definitely recommend Certified in the future. The entire process was so easy and everyone was friendly and helpful!

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I was completely satisfied with my repair. My car looked brand new!

Customer Service

The customer service I received was fantastic! The process was so easy and the communication was great!

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Returned Clean