Certified Collision Repair
In operation 35 years.
Certified Collision Repair is a locally and family owned repair facility. We have been serving the Roanoke and Salem Areas since 1991. We specialize in automobile collision repair. We offer a lifetime guarantee on all repair work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall the experience went smoothly other than the seat belt not working.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I had a car accident, Certified Collision got me in quickly for an estimate and on the books for repair. My car was ready for pickup in the quoted timeline and the work they did was great! The front desk girls were very nice and the mechanics all did a great job! Will use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service and quality of repair! The customer service is great!
Customer Service - 5.0/5.0 -
Everybody is great to talk to and super helpful!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The whole experience was the best
Repair Quality - 5.0/5.0 -
Top service from when you walk through the door until you pick your car up. Excellent work and customer service.
Customer Service - 5.0/5.0 -
You could not ask for a more pleasant experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was a white mark on the passenger side door.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy process and everything was done exceptionally well!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a fantastic job and my car looked new. It was cleaned and shined. Wow!
Customer Service - 5.0/5.0 -
The staff there was very friendly everytime I interacted with them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional service with outstanding communication regarding updates on the progress of our vehicle repair. We were well informed about what was done and what to expect. This is the best service (fast, cost, effective, and with the best results) in the area we have ever had! Thank you so much Certified Collision Repair, Salem, VA!!!
Repair Quality - 5.0/5.0 -
Very professional service with outstanding communication regarding updates on the progress of our vehicle repair. We were well informed about what was done and what to expect. This is the best service (fast, cost, effective, and with the best results) in the area we have ever had! Thank you so much Certified Collision Repair, Salem, VA!!!
Customer Service - 5.0/5.0 -
Very professional service with outstanding communication regarding updates on the progress of our vehicle repair. We were well informed about what was done and what to expect. This is the best service (fast, cost, effective, and with the best results) in the area we have ever had! Thank you so much Certified Collision Repair, Salem, VA!!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work done on my car. They paid attention to the details. My car looks great. Work was on time as told to me.
Customer Service - 5.0/5.0 -
They kept me informed as to the progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and were on time, very friendly and efficient. Thank you!