Cesare's Collision Repair & Towing, Inc

4.9 (3,546reviews)
98%
920 E Center Ave,  Visalia,  CA  93292
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Shop AssistantSparkles

In operation 72 years.

We've been repairing vehicles for more than 60 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Cesare's Collision Repair & Towing, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Tulare County, Fresno County, and Kings County. Certified Collision Center for Ford, GM, Honda, Kia, Nissa, Hyundai, Jeep, Dodge, Chrysler, Acura & more with over 60 Years of Experience in the Collision Repair & Towing Industry.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 6:30 am - 5:30 pm
Tue 6:30 am - 5:30 pm
Wed 6:30 am - 5:30 pm
Thu 6:30 am - 5:30 pm
Fri 6:30 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,546)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for professionalism, friendliness, and thorough communication via texts, calls, and emails throughout the repair process. Complimentary detailing, interior cleaning, and thoughtful gestures like gift cards are frequently highlighted as pleasant surprises that elevate the experience. Timeliness is another strong point, with numerous customers reporting vehicles completed ahead of schedule. A few customers noted areas for improvement directly, including occasional delays in parts arrival, inconsistent callback follow-through, and isolated concerns about color matching and repair quality, but the shop is widely praised for addressing issues responsibly when they arise.
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"... color off or door lines not perfect! What I found was the best job I have ever seen! I could not tell it had ever been in a wreck and two doors crushed. What ..." Read more
"... and even offered to pick me up once it was ready. The quality of the work was top-notch, and the customer service was outstanding. I will definitely always ..." Read more
"... process was smooth, the staff was professional, and the communication was excellent. When I picked up my car it looked brand new and the attention to detail was ..." Read more
"Honestly best place we've gotten our vehicle fixed at. Car work looks like nothing ever happened. Everything done to the car was always communicated to us. Really ..." Read more
"... progress and I was part of the decision making process. No one can tell I had my car was repaired, not even the dealer." Read more
"... guys did a wonderful Job, great customer service. In and out within one week! Thank you 😊" Read more
"I received my vehicle two days ahead of schedule which saved me time & money with my rental car"
"The car came out looking great and it was done by the time you said you would get it done by."
"... you folks were very professional and friendly! And got my car back 6 days earlier than estimated! Great job folks!" Read more
"It wasn't ready when they first predicted it would be, but circumstances happened that were beyond their ..." Read more
"They called and texted and kept me updated and accommodated me when I needed the car to get to my granddaughters ..." Read more
"I appreciated every text update regarding my vehicle repairs status"
"Great communication throughout the process. The car was even detailed upon delivery!"
"... details in communicating with our insurance company and they were good about keeping me updated as to the issues and the anticipated timing of the repair of my vehicle. ..." Read more
"... repairs are excellent but the customer service was not.I was given seven different completion dates.callbacks were promised but not made.In person staff was friendly." Read more

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Very friendly

My Experience

What incredible care we received at Cesare's!!! From the warm, personal, and efficient (!) welcome from our first step into the office, to the Very Helpful, thorough evaluation of the situation concerning the car...all a preview of what was to come - the car fixed to perfection and Beautifully Detailed (!) inside and out (without an additional charge!) Just amazing! Also, the gracious phone communication by ALL and the text updates...and job completed in record time. Gosh! Will we be talking about Cesare's to everyone for a long time? You bet!!! God bless you all!!! Gratefully! Nancy Anthony (Volosin)

My Experience

Likely to Recommend

Repair Quality

I can always count on high integrity and workmanship at Cesare's. 10/10 would recommend

Customer Service

Wonderful communication and service

Returned Clean

My Experience

Professional and very quick! All around great service

Likely to Recommend

Repair Quality

AMAZING SERVICE!! Very quick and even painted over a small scratch on another are of my car!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and customer care from the start when I brought the car in to see if Cesare’s could fix my problem, to today when I drove it home. Everyone was helpful and when they said they would do something, they did it! Thank you all!

Likely to Recommend

Repair Quality

Everything from first contact to completion was done quickly, professionally, and according to what was promised. In addition, staff kept me informed as to changes in parts and timing. Office staff were very helpful! Also, car was washed before delivery. Very satisfied with Ceasar’s.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Mercedes looks brand new. You would never know that someone rear-ended my car. I appreciate the service I received and the kindness that was shown to me by this company more than you can imagine. I thank you for a really good experience for a little old widow lady.

Likely to Recommend

I would definitely recommend them to family members and friends

Repair Quality

My car was finished on time. It was beautifully done. They did everything. I asked them to do. I am very impressed with Caesers and the personnel are outstanding every single one of them from the office to the shop. I love my car and it looks as beautiful as the day I drove it off the showroom floor.

Customer Service

I could not ask for better service than I was given. I appreciate it so much.

My Experience

Excelente comunicación un equipo muy amable

Likely to Recommend

Equipo amable y reponsable

Repair Quality

Exelente cervicio personal muy amable

Customer Service

Exelente comunicacion y amabilidad y respeto

Likely to Recommend

Again 10+

Repair Quality

The damage was limited to the front end. However, my entire car looked great. I quipped, “Jeez, I wish I’d wrecked it a long to time ago!” LOL!!! I think it might have looked better than the day I bought it. Your entire operation appears to be as neat as a pin. Your employees are all very pleasant and professional. And, oh yeah, your restrooms are the cleanest I have ever seen in a public place. It has been quite awhile, if ever, since I have given any business such a great review. You score a 10+ !

Customer Service

Again - a 10+

My Experience

I ALWAYS receive SUPERIOR Service from this business. James, Larry, & George took care of my multiple repair needs for my 1995 Chevrolet Camaro Z28. Each of the needed repairs were performed & completed to my 100% Satisfaction. Thank you three very much. I appreciate each & every one of you! 🙏 Victor L.

Likely to Recommend

I would consider my highly recommending Cesare's Collision Repair & Towing as a positive benefit & favor to anyone & everyone with whom I refer them to. They will experience what I have experienced. 100% Complete & Continuous Utmost Satisfaction! VML

Repair Quality

Consistently Superior level of service provided.

Customer Service

Customer Service provided by Cesare's Collision is ALWAYS TOP LEVEL!!!

Returned Clean

Likely to Recommend

The only shop I tell all friends and family about.

Repair Quality

Great service fast turn around time, love the staff very friendly. The work my car needed and the detail after completion my car looks better then when I first got it.

Customer Service

Great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Time after time, we have received the highest level of personal service. We are grateful that your family business has served the Central Valley for years in the past and for years to come! Thank you!

Likely to Recommend

Repair Quality

Having to return my vehicle back because of error

Customer Service

Communication

Returned Clean

Likely to Recommend

Car was all done and met up with my expectation

Repair Quality

My vehicle was given a professional touch and the workers are very welcoming.

Customer Service

Returned Clean

My Experience

I was very satisfied with the team. The thing I appreciated the most was always being kept in the loop regarding the repairs on my vehicle.

My Experience

Jim I was extremely helpful and knowledgeable. He worked within my budget and I trusted he was being very honest . Great customer service from start to finish and an excellent job with my son’s car.