Caliber - Visalia

4.9 (2,950reviews)
97%
1232 E. Mineral King Ave,  Visalia,  CA  93292

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (2,950)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff described as friendly, professional, and welcoming. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. The quality of repairs receives high marks, with vehicles often looking like new and work completed to high standards. Timeliness is another key positive, with many repairs finished ahead of schedule. Customers frequently mention feeling comfortable and well-cared for, with staff going above and beyond expectations. The clean facility, convenient rental car coordination, and attention to detail contribute to overwhelmingly positive experiences that generate strong recommendations.
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"... It is apparent they take pride in their business. The actual work done on my vehicle was outstanding. The attention to detail and workmanship was the ..." Read more
"The best, friendliest, most professional shop. I highly recommend them to everyone I meet."
"Great service and communication, they keep me informed of the repairs. Would recommend this place to anyone."
"I was really satisfied by the work."
"Caliber was amazing. The work on my vehicle was perfect. The staff was extremely professional and courteous. ..." Read more
"The vehicle was ready right on time."
"It was done so quickly!"
"Caliber was so easy to work with. And got the job done even quicker than anticipated!!"
"My car was ready as soon promised"
"I got my vehicle a couple of days early."
"... They contacted us as soon as the claim was filed and the communication was exceptional throughout the entire process. The manager and staff were so welcoming and never ..." Read more
"The communication was amazing! They kept me updated via text throughout the whole process."
"... The staff was extremely professional and courteous. I appreciated the text messages that kept me posted on the progress of the work. I would recommend Caliber ..." Read more
"I received continuous messages on repair status"
"Great service and communication, they keep me informed of the repairs. Would recommend this place to anyone."

My Experience

My Experience

They did an excellent job and kept me up to date

Likely to Recommend

Repair Quality

Customer Service

My Experience

Delivered my car I had a schedule did a great repair.

My Experience

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My Experience

You guys have the best customer service, you guys made everything so easy and non stressful which amazing,Christina has the best customer service she great at communicating with us with updates about our car.even the receptionist has wonderful customer service.i will recommend you guys to anyone who needs a body shop here in Visalia.keep up the great work you guys are awesome thank you so much for taking care of our car looks amazing great job!!!

Likely to Recommend

Very likely

Repair Quality

Great work and customer service they have a very professional staff that takes care of their customers.

Customer Service

Christina was so professional and nice she is amazing even the front receptionist was very kind and courteous.

My Experience

The people there are very friendly, professional and easy to work with.

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Repair Quality

Amazing service and communication throughout the entire process.

Customer Service

My Experience

Very nice.job. Looks like brand new. Very satisfied.

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Customer Service

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Repair Quality

Customer Service

My Experience

The car looks like new. They were very professional, with great attention to detail.

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My Experience

Superior customer service! I appreciate the professionalism and the care taken with the customer!

My Experience

I would like to thank each one of your team members and the job they did on my vehicle.

Likely to Recommend

Repair Quality

Great service car looked great. Felt is was a little pricey though for what needed to be done.

Customer Service

Returned Clean

My Experience

The car looks great, appreciated being updated throughout the process. Very good job, will definitely refer caliber collision to friends & family

Likely to Recommend

Yesss very

Repair Quality

My car was well taking care of. The damages were repaired like nothing ever happened. Also loved how they communicated with me threw the process.

Customer Service

Really comfortable to ask questions and was really nice.

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Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean