Champion Body Works 2

4.9 (206reviews)
98%
5954 Richmond Hwy,  Alexandria,  VA  22303
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Online Estimate

In operation 24 years.

This location is a satellite office within Enterprise.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (206)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repairs were completed on time or ahead of schedule, with vehicles returned clean and in excellent condition. Communication stands out as a major strength, with customers frequently noting they were kept informed throughout the entire repair process via texts and updates, never left wondering about their vehicle's status. Customers also appreciate the friendly, courteous, and respectful treatment they received. A few customers noted minor issues upon vehicle return, such as sensor sensitivity and lock reconnection needs, reflecting areas customers themselves flagged for attention. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"I can't say enough good things about their customer service! The gentleman I spoke with took his time explaining ..." Read more
"I have had work done on many cars over the years; I have never received such great service before I am overjoyed with the professionalism of Champion Bodyworks. My ..." Read more
"... my first time dealing with champion and I must say they really do care about the customer. They put them first they were very professional completed the job at ..." Read more
"Champion Body Works was a Godsend! They took such good care of me! Everyone was super nice and helpful!"
"Exceptional job from the repair team! My car looks brand new!"
"It was right on schedule! In fact, they were gracious enough to work with me when I had to reschedule the time ..." Read more
"I love that it only took like a week to finish repair which is awesome renting a car is expensive so yeah was great was ..." Read more
"They were right on time which was so refreshing!"
"Third resort this experience, men of champion handle this repair swiftly efficiently, and with a level of professionalism that should be studied thank you ..." Read more
"The type of problem it was made giving an exact date very difficult. Completely understandable."
"... most impressive components with this whole process! Never once was I left wondering about the status of my vehicle! I was updated throughout!" Read more
"throughout the process we were sent text messages that kept us informed. even through this snowy time they were on time"
"Communication was top notch. Took the time to talk with me. Held to schedule."
"There was a message chat open, but no text updates. I probably called them on updates so much they didn't ..." Read more
"Very happy with the body shop. Did a good job keeping me up to date and work was very good"

My Experience

I had a great experience with Champion Body Works! From accommodating my schedule and making it easy to drop off my car to keeping me updated throughout the entire repair process, everyone was incredibly friendly, attentive, and responsive to my needs and questions. The work was completed efficiently, and I was happy to have my vehicle back looking great. I definitely recommend Champion Body Works!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service from Champion. Graham kept me updated every step of the way with my vehicle.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Graham was very helpful and efficient

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was personable, friendly & kept me informed & updated

Likely to Recommend

Repair Quality

Extremely professional, great customer service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
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My Experience

Felicidades son un gran equipo estoy feliz de tener mi carro hicieron un gran Trabajo son Jenial champion Body works Excelente Trabajo chicos Les doy un 100/100

Likely to Recommend

Claro que si

Repair Quality

Execelente

Customer Service

Excelente

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Simply Outstanding! You're in good hands with "CARSTAR Champion Body Works". First of all, the employees (Graham, and Doug) greeted me with courtesy, and professionalism. As promised, their repair work was absolutely excellent and should be emulated throughout the entire auto repair industry. Note. Initially, they provided me the 2nd of 3 repair estimates. While Champion's estimate was not the lowest, I selected them because of their friendliness and SUPERB repair work done previously on my wife's vehicle. In short, I highly recommend Champion. Thank you Graham, thank you Doug, and thank you CARSTAR Champion Body Works!

My Experience

Good job guys thanks you for everything

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was friendly and the finished product is perfect. No doubt I’ll be back (if I get in another collision)

Customer Service

Great people, friendly and caring with great communication.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have already told family and friends of the good experience with Champion.

Repair Quality

All the staff were friendly and supportive. They answered my questions clearly.

Customer Service

Good listening skills.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Phenomenal job! Car came back looking brand new! All that hard work paid off, and I will be recommending this company to everyone I can.

Likely to Recommend

Repair Quality

Exceptional job from the repair team! My car looks brand new!

Customer Service

They are very professional and well-mannered.

Kept me Informed?

No

Ready on Time?

No

My Experience

The team was focused on making certain everything was thoroughly checked and safe to get back on the road. They were also responsive and helpful on the phone.

Likely to Recommend

It was a pleasure working with them.

Repair Quality

So far everything is great.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Gram was great! He was very professional and I am pleased.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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