Chaney's Collision Centers - Downtown Glendale

4.8 (914reviews)
90%
7161 N 61st Ave,  Glendale,  AZ  85301

In operation 49 years.

Chaney's Collision Center is a locally owned and operated collision repair facility located on 61st Ave just north of Glendale Ave. We have been servicing the Glendale area for 43 years. We know the importance of customer service and we go the extra mile to accomplish it.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (914)

Customers say
Overall Customer Satisfaction
Customers are highly satisfied with Chaneys Collision Center. They consistently praise the excellent customer service, quality of repairs, and timely communication throughout the repair process. Many customers appreciate the regular updates provided via text messages and the user-friendly car tracking website. The staff is described as friendly, professional, and knowledgeable. The quality of work is frequently commended, with many stating their vehicles look like new after repairs. Cleanliness of both the facility and returned vehicles is also highlighted positively. While a few customers mentioned minor issues or delays, the overall sentiment is overwhelmingly positive, with many expressing their intention to return for future services and recommend the shop to others.
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"The best experience ever! The customer service and attention to detail is far above than anything I ..." Read more
"Everyone was very professional, kind and knowledgeable. We will take our vehicle here for repairs in the ..." Read more
"Great Costomer services! I've had the best experience with this company! They're always professional and ..." Read more
"The office staff is friendly and very helpful and answering all my questions."
"Reliable"
"Took a little longer but the parts were taking a while and the team was doing everything they could to make ..." Read more
"Because we were out of town they said they store the vehicle but in was ready for us to pick up at our ..." Read more
"1 day early"
"They have a courtesy staff and got our vehicle done in a timely manner"
"They called every step of the way and kept me up to date."
"Great service and they kept me updated the whole time. Would definitely return to this location if I need ..." Read more
"great work and good customer service very communicative"
"The car wise website really helped keep me updated on the process and when it would be completed"
"... company! They're always professional and helpful, keeping me updated every step of the way. Their work is top-notch and I'm so happy with the results!" Read more

My Experience

They did a outstanding job but it took longer than promised. I was given a discount on my bill so I was glad about that. Also, Fernando and receptionist were very courteous.

Likely to Recommend

Not happy at all with the service provided I will not recommend that same shop to any friends or family

Repair Quality

Very dissatisfied the door jam you can see spots of primer where they didn’t paint it correctly I had to take the car back 3 times they could not find a vibration and rattle noice they I had to take the shop manager for a ride for him to see for him self they couldn’t fix it so now I have to take it to a dealership to get it inspected with will be the 4 time taking it back causing lots of time and headaches also mention that they couldn’t take the car back to a shop that said it was a lose spare tire witch wasn’t the case they didn’t want to take the car back because they had to keep a good business relationship with that shop. When he mentioned that I was shock and they mentioned that I had my car ready and it wasn’t very difficult situation and stressful now I have to find time to take the car to a dealership

Customer Service

The door jam is not painted correctly you can see primer and has small indentation and they couldn’t fix my car correctly has a vibration that gets bad when driving had to take the car back 3 times and still couldn’t fix the vibration I can send pictures and videos now I have to take it to a different dealership making it real stressful and time consuming not happy with the work

My Experience

Car looks amazing 🤩

My Experience

The work was great . Communication or updates could have been better as the repair took a few days longer than expected .

Likely to Recommend

Repair Quality

Customer Service

Updates could have been better as repair took a few days longer than originally estimated. Finished work is great

Likely to Recommend

Repair Quality

So far so good.

Customer Service

We had body work done on another vehicle and, the entire vehicle was washed to remove accumulated dust. I did need an exterior wash before and was not looking for a free wash but was disappointed to pick up a very dusty vehicle. --- Just an FYI

Likely to Recommend

I will recommend everyone to Chaney

Repair Quality

Completely satisfied

Customer Service

I am extremely satisfied with first the staff at Chaney and then the level of service and repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

You did a good job. Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff and great communication!

Likely to Recommend

Repair Quality

Customer Service

Everyone was great and super helpful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Chaney's Collission Center has been our go to place for our commercial fleet for years! They take great care of us, and always try to get our Fleet vehicles back on the road ASAP!!! Thank you Chaney's!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job and my car looks like new. I Would highly recommend them.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Definitely

Repair Quality

Great Job

Customer Service

Chaneys Staff was curtios and the job done on my truck was awesome.fast and thuro.I recommend you take your vehicles to them.I know that's where I will be taking my other card there.

My Experience

Estoy muy satisfecho con el buen trabajo q hicieron, les doy un 10 de 10