Chaney's Collision Centers - Surprise

4.9 (2,654reviews)
98%
13148 W. Foxfire Dr. Suite #113,  Surprise,  AZ  85378

In operation 13 years.

Chaney's is a complete Auto Body and Refinishing repair facility specializing in Safety and Quality Repairs. Our factory training technician are Certified in All Make and Models including most Foreign Cars. Chaney's also repairs all Commercial and Fleet Vehicles to include RV's and Semi Trucks.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,654)

My Experience

Great job and I appreciate getting back a clean car. Thank you!

Likely to Recommend

Repair Quality

Good job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dave was great to work with and worked hard to ensure that the car was taken care of and in perfect condition before returning it to me. I appreciate that.

Likely to Recommend

Repair Quality

Customer Service

Dave was awesome and made a process which can be a headache completely seamless!

Likely to Recommend

Repair Quality

Service and workmanship were on time and outstanding and outstanding

Customer Service

Service and workmanship on time and outstanding

Likely to Recommend

I really don't know if I'd recommend this place. Like I said, I don't mind that the repairs were delayed a day - I very much disliked two things though: 1. The fact that no one notified me that the repairs were delayed, and 2. The fact that whoever I spoke to at the shop just kept giving me excuses for not notifying me instead of taking ownership.

Repair Quality

Customer Service

The customer service that I received from this shop was just ok. It wasn't stellar, and it wasn't terrible either, just ok. My car was originally scheduled to be completed on a certain day, and I appreciated the text messages that I received along the way, informing me of the status of the repairs and ultimately reassuring me via text that it was still scheduled to be picked up on the original day. So I arranged for my wife to leave her work early that day to help me pick up my car, but when I called the shop on the day of pick up, they informed me that it would not be ready. I understand that things happen, and a one day delay is usually no big deal, BUT I'm annoyed that noone bothered to contact me to let me know since I had my wife take off work early. When I brought this up to the shop, I kept getting excuses (we wanted to make sure it was done right, we were busy with other customers, etc) - so whoever that individual was, he was not understanding. He seemed to think that I was complaining that it was taking an extra day, when in fact I realize that delays happen, but that I was complaining about the fact that noone had bothered to let me know, and then after this phone call with the shop, I was annoyed that I was getting excuses instead of someone taking ownership of the situation and apologizing for dropping the ball.

My Experience

Love the people at Chaney's. They did a great job!

My Experience

Great company

My Experience

the front bumper is very noticeable where it was fixed and is starting to crack again.

My Experience

Top notch work, thanks

My Experience

Super Service, Alfonso did a fantastic job of giving us an estimate and customer service

My Experience

Repair time issue. Parts came in, wrong ones, had to reoorder, finally done after 10 total days.

My Experience

Great service. Tabitha is tops.

My Experience

Chaney did an outstanding job at repairing our vehicle.

My Experience

Sal was great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

YOU GUYS ARE THE BEST!

Likely to Recommend

Repair Quality

Customer Service

My Experience