Chapman Kyrene Collision Center
As a consumer, you have the right to take your vehicle to any repair shop you choose. Whether you drive it to our shop or it arrives via tow truck, you can have peace of mind that we will take care of you and your vehicle in a timely, cost-efficient manner. Our expertly-trained, certified technicians repair your vehicle to manufacturer standards. We also work with all insurance carriers, allow for customer self-pay, and provide a lifetime guarantee on workmanship and paint services against defects. Parts and associated labor are protected under warranty by the parts manufacturer. We provide collision repair services including, but not limited to: Paintless dent repair, free estimates, alignments, wheel repair, and clear paint protector film installation. At Chapman, our focus is on creating a relationship with our customers that is built on trust and quality workmanship. We know you'll find the service we provide is outstanding and our repairs are top-notch.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Austin was awesome!!! Got my car back earlier than expected and it was perfect!!! I will definitely use Chapman Collision again! Thank you so much!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! I would definitely come back if I ever need to.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Kevin never return my phone calls was very misleading about time frame on repairs very dissatisfied customer
Returned Clean
My Experience - 5.0/5.0 -
Responded to all of my questions in a timely manner and fixed my car ahead of schedule.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Took 35 days to complete work on my truck. Wrong running boards were ordered three times & third set was mounted on my truck with out showing my picture of what running boards were being installed. So the fourth set ordered matched existing running boards that were on vehicle at time of accident. I was not kept updated as to what status of repairs for my vehicle were. I had to call collision center to check on status of repairs. Carwise website posted wrong estimated delivery dates as well.
Customer Service - 1.0/5.0 -
Service was very poor up until I had to speak with Chapman GM to express my displeasure with service. Once I complained service went up to a 8.
Returned Clean
My Experience - 5.0/5.0 -
Kevin was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Chapman texted me asking if I wanted the additional repairs we discussed, I texted back 2 hours later affirming that I wanted the additional repairs. My service agent apparently didn't see the return text and the additional repairs were not done.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice and classic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I was told that my car was ready and when I arrived to pick it up, there were more problems than when I brough it in. The leather on the driver seat looked 10 yrs old worn and dirty. This is not how the condition of the leather was prior to dropping off the vehicle. The back left door interior handle was not put on correctly and there was a gapin between the inner and outer handle. Lastly, there was an additional scratch on the outer left panel below the car doors that was not initially there but was hit/scratched during repair. I had to leave my car again for 5 more days while they could repair the damages from my car simply being at the collision center.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a very great experience working with Alex. He is awesome.