Chapman Kyrene Collision Center

4.7 (5,604reviews)
93%
5301 S. Kyrene Rd,  Tempe,  AZ  85283

As a consumer, you have the right to take your vehicle to any repair shop you choose. Whether you drive it to our shop or it arrives via tow truck, you can have peace of mind that we will take care of you and your vehicle in a timely, cost-efficient manner. Our expertly-trained, certified technicians repair your vehicle to manufacturer standards. We also work with all insurance carriers, allow for customer self-pay, and provide a lifetime guarantee on workmanship and paint services against defects. Parts and associated labor are protected under warranty by the parts manufacturer. We provide collision repair services including, but not limited to: Paintless dent repair, free estimates, alignments, wheel repair, and clear paint protector film installation. At Chapman, our focus is on creating a relationship with our customers that is built on trust and quality workmanship. We know you'll find the service we provide is outstanding and our repairs are top-notch.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Cadillac CT6
Corvette C8
GM
I-Car

Reviews (5,604)

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My Experience

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Repair Quality

Princeton is the man. He was with me the entire way. Answering questions and working out payment with the insurance.

Customer Service

Princeton has concerned that I was taken care of.

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Stripe on the back is incorrect and car was dirty when picked up

Customer Service

Returned Clean

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Repair Quality

They did an amazing job on our repair, and kept us updated every step along the way. The car looked great when done and the best part was that they took the time to detail the inside of my vehicle, as well as thoroughly wash and polish the outside! They made it look like a brand new car and it was unexpected and made my day. Thanks!

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Looks like new.

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May 2026 THANK YOU CHAPMAN COLLISION CENTER!!! My BMW Z3 M had been damaged in an area of very complex body curvature and I was concerned that it might not be possible to be repaired…so I was looking for the top notch BMW repair shop available to make it look new again! Estimator Bryson Cherry greeted me at the front door of Chapman Collision Center and promptly reviewed the damage. Bryson knew that this would be a challenging repair so he asked the repair shop Manager Russ with over 20 years of BMW experience to take a look. Russ said it would be a challenge but was confident it could be fully repaired! After having their thorough review and explanations I was confident this was the best place to be for repairs! Bryson gave me ongoing updates over the next week of work and had it finished on the day he promised!! The quality of repair is second to none!!! Russ is a man of his word and what looked unrepairable looks like new again!! I could’t be happier with the quality of workmanship and customer satisfaction!!! The repair is so good I can’t discern where it is and I know where it was!! All I can say is that my experience with Chapman Collision Center has been nothing but an exemplary 10++!! They are off the charts on quality and satisfaction!! I do not hesitate at all to recommend Chapman Collision Center to anyone for top notch quality and satisfaction!!! THANK YOU CHAPMAN!!! Best Regards, William W.

Customer Service

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Repair Quality

Andy and Ashley could not have been more friendly and professional!! Andy followed up every step of the way which we appreciated.

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Returned Clean

My Experience

Great customer service.

My Experience

They missed, then disputed, a paint repair. Estimator was very casual. I pointed the obvious paint chips and gave me and estimate. All chips should have been addressed as it was obvious. Very poor service and would not use Chapman service again because of the untrustworthy service

Likely to Recommend

As stated before. Probably will not go to a Chapman dealer for my next automobile even though I have bought, over the years 4 vehicles.

Repair Quality

Did not complete the job then disputed that I had agreed to it.

Customer Service

Looked at the paint that needed to be repaired, gave me an estimate and we paid in full. When asked about the area that was missed. he told my wife that I had agreed to it. What kind of service is that? poor, very poor.

Returned Clean

Likely to Recommend

We had to email and call multiple times before we were able to get in touch with the representative to return and fix the rear view mirror that was placed wrong

Repair Quality

The actual glass repairs were great but they reinstalled my rear view mirror incorrectly

Customer Service

Returned Clean

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Repair Quality

Repair was timely and paint match looks really good.

Customer Service

Friendly and communicative.

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I have used this shop in the past and they are very professional with the body work and overall great experience.

Repair Quality

The repair to my vehicle was done professionally and looks brand new. The staff did an amazing job and kept me updated along the way. My vehicle was also washed and interior cleaned. I was extremely impressed with the presentation. Excellent service from the staff and Andy for keeping me updated with the progress!

Customer Service

Great customer service from entire staff. Professional and friendly.