Chapman Scottsdale Collision Center
As a consumer, you have the right to take your vehicle to any repair shop you choose. Whether you drive it to our shop, or it arrives via tow truck, you can have peace of mind that we will take care of you and your vehicle in a timely, cost-efficient manner. Our expertly-trained, certified technicians repair your vehicle to manufacturer standards. We also work with all insurance carriers, allow for customer self-pay, and provide a lifetime guarantee on workmanship and paint services against defects. Parts and associated labor are protected under warranty by the parts manufacturer. We provide collision repair services including, but not limited to: Paintless dent repair, free estimates, alignments, wheel repair, and clear paint protector film installation. At Chapman, our focus is on creating a relationship with our customers that is built on trust and quality workmanship. We know you'll find the service we provide is outstanding and our repairs are top-notch.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Austin and team were great.
Customer Service - 4.5/5.0 -
Austin and team were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My comments have explained
Repair Quality - 0.5/5.0 -
I’ve had little communication from you; Your estimate was completely off; You shipped my car to another location who said your estimate was incorrect due to ineptness; etc
Customer Service - 0.5/5.0 -
What customer service???
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very impressed with the work and the service provided.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anthony was very professional and efficient with his communication and making sure I was updated.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me updated and finished my car ahead of schedule! :)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repair of the damaged portion was very well done. I found the communication between the shop and myself problematic. The online messages did not match what was happening and the service advisor told me that they are not in sync. There were other small annoyances but overall did an adequate job.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service , communication, and turnaround time my rep was Austin
Customer Service - 5.0/5.0 -
All were good Austin was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Repairs are done. But the overall fitment of the fenders and body is not symmetrical and miss aligned.
Customer Service - 5.0/5.0 -
Customer service is great. Employees treat customers very well. Give you updates and answer calls and try the best you accommodate your requests
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was amazing, Austin and Travis are great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick estimate and trunaroud on the repairs. Couldnt be happier!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Team of consultants working with me were very helpful in making sure I was aware of all the things the body shop had to do to make me whole.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very smooth process