Charles Gabus Ford

4.7 (1,058reviews)
94%
4545 Merle Hay Road,  Des Moines,  IA  50310

In operation 58 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,058)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I appreciate my car being fixed but the front end doesn’t even look like my car it looks like an older cheaper version of the Malibu

Customer Service

Very nice and easy to work with

My Experience

It was quick and perfect

Likely to Recommend

Repair Quality

Gabus did a great, and very quick job. Could not have gotten better service.

Customer Service

Everyone did a great job! Super courteous!

My Experience

Had to make 2 trips out there after they said my vehicle was done both times my vehicle was not finished. And the repairs were not done according to the Estimate. However, Alden made sure it was done completely and he delivered my vehicle to me. Geico rep was fantastic not pleased with The Body Shop at all.

Likely to Recommend

Repair Quality

Customer Service

I was called out there 2 times and my vehicle was not completed

Likely to Recommend

Repair Quality

Customer Service

Very kind, everyone was very professional! thank you for making it a painless event!

My Experience

They did a great job, even shined it up on the inside!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My paint inside is mess up from you guys

My Experience

Likely to Recommend

I have already been telling people. Hands down, best in the business.

Repair Quality

From beginning to end, this was the best experience I’ve had in getting a car repaired!

Customer Service

Very professional, explained everything and answered questions.

My Experience

Absolutely satisfied I felt welcome in your assablishment as soon as I opened the door. I was respected, everyone was very professional and more than accommodating. Even ordered my rental. Thank you Charles Gabus Ford you are #1 in my book.

Likely to Recommend

Absolutely, would recommend to friends & fam

Repair Quality

Simply Awesome!!!!!

Customer Service

Personal is wonderful, no complaints

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service, took a long time to get the parts but that is the normal now, last year in a accident with the same pickup needed a new door it took 7 months to come in

My Experience

I was given daily text message about the progress

Likely to Recommend

Repair Quality

I was given almost daily updates about the progress of my vehicle

Customer Service

All the guys were very nice

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The bumper is not aligned and still waiting on a protective cover, so it's not completely done

Likely to Recommend

Repair Quality

Customer Service

Missing a spot on guaranteed work is bad business. Also there was nothing wrong with my rear view mirror when I took it in for repairs but it fell off in my hand when I went to adjust it!