Charles Gabus Ford

4.7 (1,057reviews)
94%
4545 Merle Hay Road,  Des Moines,  IA  50310

In operation 58 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Scion
Toyota

Reviews (1,057)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Clear description of repair, quick setting of appointment, repair was completed in time they promised. Very helpful people.

Likely to Recommend

Repair Quality

Customer Service

Everyone was pleasant to work with, but the estimate took a lot longer and the coordination between the shop, insurance, and us had gaps.

My Experience

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Customer Service

No communication from them I had to call them and get the status of repairs and initially had no completion time given.

Likely to Recommend

Repair Quality

Customer Service

Was told parts were ordered got a call 2 weeks later saying I needed to order parts and get scheduled. I said I have done already. Very unorganized, very disappointed as we have had other work done by them and have bought many vehicles in the past and have always had a great service till this time.

Likely to Recommend

Repair Quality

I have been a customer for collision repairs for the past several years, and I have been nothing but IMPRESSED with my service. The staff are very friendly, and professional. They kindly explain the processes. The repairs done on my vehicles have always been done efficiently, cleanly, and beyond my expectations.

Customer Service

I have been a customer for collision repairs for the past several years, and I have been nothing but IMPRESSED with my service. The staff are very friendly, and professional. They kindly explain the processes. The repairs done on my vehicles have always been done efficiently, cleanly, and beyond my expectations.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Took a long time to get parts and we were not notified when it was in. We had to contact Gabus ourselves. We were not given a date of completion & waited for their call

My Experience

Annette Dupuis owns the vehicle you repaired

My Experience

Likely to Recommend

Repair Quality

I felt as if everyone was trying their best.

Customer Service

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Returned Clean

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Returned Clean

My Experience

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Customer Service

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Repair Quality

The work was done fast, and with care.

Customer Service

Returned Clean

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Customer Service