Charlie's Auto Collision, Inc.
In operation 22 years.
Charlie’s Auto Collision, Inc. is located in the heart of Long Island City, New York. We have over 35 years of experience in the auto repair and body work industry. Our continued growth and reputation has earned us ICAR Gold status and some of the highest profile clients. We are the preferred vendors for Enterprise Fleet Services and ARI Fleet. At Charlie’s Auto Collision we are committed to providing professional customer service in the automobile collision and repair. Our goal is to provide our customers with quality service in a timely and professional manner. We believe our customers’ needs and satisfaction come first. We pride ourselves to be a step above the rest because of our unique approach to customer service and satisfaction. Within these past two years, Charlie’s has been experiencing a tremendous growth in and of itself, and we credit our success largely to experience gained in this industry, and our workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Spanish
- Chinese
- Tagalog
- Vietnamese
- French
- German
- Korean
- Russian
- Arabic
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 7:30 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication and high quality of work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service! Everyone was very courteous. They did a wonderful job on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very impressive service and work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very communicative and caring throughout the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and customer service. I highly recommend Charlie’s!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything from inspection, auto rental, quotes, status updates and completion was perfect.
My Experience - 5.0/5.0 -
Fantastic service and quickly performs. Tyvm
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already told some of my friends about it. Because they seen the before and afterwards. Everyone was like it looks like nothing happened to your car.
Repair Quality - 5.0/5.0 -
I am so happy with the work they did on my car. I am truly satisfied with everything. It looks like brand new. Thank you so much for the amazing work on my car
Customer Service - 5.0/5.0 -
Everyone was super nice and helpful. Any question about my car was answered. The staff was amazing and so helpful.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The front of my car after repairs is basically brand new like it was never in the shop I appreciate the work done
Customer Service - 4.0/5.0 -
I was constantly updated about the progress of my vehicle repair and in person service was professional
My Experience - 5.0/5.0 -
This is my second time using your shop, very pleased with the repair and the service provided by everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent service--above and beyond. Fair pricing, with or w/o insurance.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional and did a great job on my car , thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly, they helped me get OEM parts that the insurance would not cover, Hassan was very helpful in that process, a couple of rubber pieces were left out under the hood and are on Order , car looks great
Customer Service - 5.0/5.0 -
Happy with the job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I most definitely will tell a friend
Repair Quality - 5.0/5.0 -
Hassan showed me the repairs and took his time to explain what they did so I was very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely friendly and helpful staff, very responsive. They were fast and professional, and worked seamlessly with my insurance company. My car looked brand new, we couldn’t be happier with the service.
Customer Service - 5.0/5.0 -
Extremely friendly and helpful staff, very responsive. They were fast and professional, and worked seamlessly with my insurance company. My car looked brand new, we couldn’t be happier with the service.