Charlie's Auto Collision, Inc.
In operation 22 years.
Charlie’s Auto Collision, Inc. is located in the heart of Long Island City, New York. We have over 35 years of experience in the auto repair and body work industry. Our continued growth and reputation has earned us ICAR Gold status and some of the highest profile clients. We are the preferred vendors for Enterprise Fleet Services and ARI Fleet. At Charlie’s Auto Collision we are committed to providing professional customer service in the automobile collision and repair. Our goal is to provide our customers with quality service in a timely and professional manner. We believe our customers’ needs and satisfaction come first. We pride ourselves to be a step above the rest because of our unique approach to customer service and satisfaction. Within these past two years, Charlie’s has been experiencing a tremendous growth in and of itself, and we credit our success largely to experience gained in this industry, and our workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Spanish
- Chinese
- Tagalog
- Vietnamese
- French
- German
- Korean
- Russian
- Arabic
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 7:30 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Yes I most definitely will tell a friend
Repair Quality - 5.0/5.0 -
Hassan showed me the repairs and took his time to explain what they did so I was very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely friendly and helpful staff, very responsive. They were fast and professional, and worked seamlessly with my insurance company. My car looked brand new, we couldn’t be happier with the service.
Customer Service - 5.0/5.0 -
Extremely friendly and helpful staff, very responsive. They were fast and professional, and worked seamlessly with my insurance company. My car looked brand new, we couldn’t be happier with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks fantastic and drives like it is new. Thank you for all the work and keeping me regularly updated on progress.
Likely to Recommend - 5.0/5.0 -
Very good service = recommendation
Repair Quality - 5.0/5.0 -
Excellent work. Cat came back like it was new.
Customer Service - 5.0/5.0 -
Very nice staff
My Experience - 5.0/5.0 -
The team was exceptionally professional particularly Hassan. The repairs were great, the costumer service was on point. I got all my questions answered. Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean and well done job, fast which is a big plus.
Customer Service - 5.0/5.0 -
Good attention
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shelly who called was especially helpful
My Experience - 5.0/5.0 -
Fast and very good service
Likely to Recommend - 5.0/5.0 -
Hassan, Peter, Ernie and Yeely are so helpful! Best experience I've had dealing with repair shops. Thanks again everyone!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Anyone anytime you will get my recommendation.
Repair Quality - 4.5/5.0 -
The repair was amazing. They went over and beyond.
Customer Service - 4.5/5.0 -
Everyone was welcoming and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hassan was amazingly helpful and the work performed on my car was excellent
Customer Service - 5.0/5.0 -
Shelky & Hassan were both 10+++
Returned Clean
My Experience - 5.0/5.0 -
Wonderful Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice and helpful! Really appreciate the stellar service and care the team provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Customer service was amazing
Returned Clean
My Experience - 5.0/5.0 -
I am very impressed and satisfied with the reliability, transparency, professionalism, friendliness and efficiency of Charlies Auto Collision. My car looked better than new. They also helped with securing a rental car and event returned the rental car on my behalf. I highly recommend this auto center and will definitely trust this place with my next car needs.
Likely to Recommend - 5.0/5.0 -
I am highly recommending this auto center to my friends, family and colleagues. I will definitely be returning here in the future once my warranty runs out for routine maintenance and for any repair needs.
Repair Quality - 5.0/5.0 -
This is the first time that I tried the services of a non-dealership auto center, and I believe I received the best auto service thus far. My car looked like new and all the warning lights have been resolved. My car dealership was never able to resolve these warning lights.
Customer Service - 5.0/5.0 -
The customer support is excellent and transparent. All pricing and methods of payment are straightforward before receiving the service. They also contacted a car rental service for me and returned the rental on my behalf after receiving my car.
My Experience - 5.0/5.0 -
Charlies Auto treated me like family. I trusted them entirely without knowing them, and the repair and service was not only reasonable, but delivered with professionalism and expertise. My car came out looking new!