Charlie's Motor Mall, Inc.
Our fully equipped collision repair shop can handle your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new state quickly. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a more serious car crash, no one likes a car accident. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards. We also provide paintless dent removal, auto body rust repair and wheel restoration. Our skilled auto body team is ready to make your car shine!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Good job by the tech on the car. Everything looks great. Wish it did not take over two months to get the car back, but I understand techs had a line ahead of me.
Customer Service - 3.5/5.0 -
Same
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did everything to accommodate me Great business model
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work. I was also impressed that my car was vacuumed, as well as, washed. Employees were friendly, knowledgeable, and professional.
Customer Service - 5.0/5.0 -
As stated on previous page. Top-notch.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything about the experience (except the long wait for an appt, which is a feature of Maine life) was excellent! Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Everyone was great to work with
Returned Clean
My Experience - 5.0/5.0 -
The services from start to finish of the job was excellent! The customer service was exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Customer service is excellent and the communication of the whole process was great! The work is outstanding quality.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always.
Repair Quality - 5.0/5.0 -
Car looks like new. I am very satisfied with the work that was done.
Customer Service - 5.0/5.0 -
Everyone was super helpful and made sure I was taken care of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very impressed with how helpful and genuine the staff was. I had an issue with my rental car and they helped me fix the problem.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looks excellent. Ladies in the front were excellent to speak with. Really good experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Repair was excellent. Overall communication was good. Would have liked a more timely update while being repaired for planning and alternate transportation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
It took over 39 days to repair my car. My insurance only covered 30 days, which cost me $450 out of pocket for the extra time. Throughout the process, communication was extremely poor. I called several times to check on progress and was repeatedly met with curt, matter-of-fact responses from Kim. At one point, she told me, “Don’t call—we will call you.” They didn’t. On the 30th day, I tried contacting the rental department for information and never received a return call. Even worse, my insurance company contacted the shop on the 25th day and was told the parts had just arrived—the same explanation Kim had given me two weeks earlier. When I finally got my car back, there was a dead mouse inside the vehicle, which was absolutely unsanitary and unacceptable. On top of that, my car now smells like antifreeze, suggesting a possible radiator leak that was not addressed. Overall, this was an awful experience. Kim was rude, dismissive, and showed zero compassion for someone in a stressful situation without their vehicle. I will never bring my car back here again and will absolutely share my experience with others. I work in a town office, and many people there were shocked by how long this repair took and the lack of communication throughout the process
Repair Quality - 2.5/5.0 -
It took over 39 days to repair my car. My insurance only covered 30 days, which cost me $450 out of pocket for the extra time. Throughout the process, communication was extremely poor. I called several times to check on progress and was repeatedly met with curt, matter-of-fact responses from Kim. At one point, she told me, “Don’t call—we will call you.” They didn’t. On the 30th day, I tried contacting the rental department for information and never received a return call. Even worse, my insurance company contacted the shop on the 25th day and was told the parts had just arrived—the same explanation Kim had given me two weeks earlier. When I finally got my car back, there was a dead mouse inside the vehicle, which was absolutely unsanitary and unacceptable.
Customer Service - 2.5/5.0 -
It took over 39 days to repair my car. My insurance only covered 30 days of rental , which cost me $450 out of pocket for the extra time. Throughout the process, communication was extremely poor. I called several times to check on progress and was repeatedly met with curt, matter-of-fact responses from Kim. At one point, she told me, “Don’t call—we will call you.” They didn’t. On the 30th day, I tried contacting the rental department for information and never received a return call. Even worse, my insurance company contacted the shop on the 25th day and was told the parts had just arrived—the same explanation Kim had given me two weeks earlier. When I finally got my car back, there was a dead mouse inside the vehicle, which was absolutely unsanitary and unacceptable. On top of that, my car now smells like antifreeze, suggesting a possible radiator leak that was not addressed. Overall, this was an awful experience. Kim was rude, dismissive, and showed zero compassion for someone in a stressful situation without their vehicle. I will never bring my car back here again and will absolutely share my experience with others. I work in a town office, and many people there were shocked by how long this repair took and the lack of communication throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleasant and helpful