Charlie's Motor Mall, Inc.

4.8 (365reviews)
95%
478 Western Ave,  Augusta,  ME  04330

Our fully equipped collision repair shop can handle your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new state quickly. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a more serious car crash, no one likes a car accident. Allow our trained professionals to complete your automobile restoration to manufacturer-specified standards. We also provide paintless dent removal, auto body rust repair and wheel restoration. Our skilled auto body team is ready to make your car shine!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (365)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I went to your shop because it was an approved shop w State Farm...no hassles because all the time consuming running around was supposed to have been eliminated. I used Goodwins in Brunswick when my car got hit...I dropped it off and received a phone call when it was done...easy! We received multiple phone calls saying the estimate was done, that we needed to call State Farm, it sat in your yard for 8 days before we received a phone call saying we needed to contact State Farm because you didn't have the necessary paperwork to work on the car, 7 days later I was told parts were just ordered and would be in Tuesday...it was another week before parts came in. Totally frustrating experience. AND the girl that answers the phone was NOT nice. It's like it was the first day you ever ran a collision shop and no one knew what was going on! I work out of town, not easy to return phone calls, my daughter works at the hospital 630am-7pm...no time for phone chasing. I still can't believe the process was so stressful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was treated differently after finding out it was trough insurance

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean