Chaz Limited Collision Express
In operation 51 years, 17 years at this location.
Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They called me to bring my car in earlier than scheduled then it proceeded to sit in their lot for 4 days without getting the work done. I called as I was concerned it was taking so long as quoted as 2 hour job, then they miraculously got it into shop that day and it was done in the 2 hours. So why did it sit for 4 days leaving me without transportation when it was easy job and they had asked me to bring in early?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done very well, as expected
Customer Service - 5.0/5.0 -
Very friendly and informative
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
I choose Chaz because I was told my car would be detailed/cleaned after the repair. Other local repair shops we have used have done a very nice job with this, we will not use Chaz in the future. The interior of my car was not vacuumed or cleaned. This was very disappointing
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Fast and was very easy to communicate with and the car detail was an added surprise!
Customer Service - 5.0/5.0 -
Amazing at communicating!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
When told my car would be ready the next day, had to wait another week.
Customer Service - 4.0/5.0 -
Kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The front office people are wonderful. I’ve never had an accident like this and the wonderful lady that did the estimate was very good at explaining everything she was doing. Super friendly and helpful
Likely to Recommend - 5.0/5.0 -
It’s the number one place that comes to mind when people ask.
Repair Quality - 5.0/5.0 -
I understood that it would take time to get done and I didn’t want a rush job just to move vehicles. I appreciate the times I was updated on progress and what was happening.
Customer Service - 5.0/5.0 -
Friendly and helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
You kept the truck for NINE WEEKS. You didn't even order the parts until after I dropped it off, despite me bringing it to the shop in advance for a diagnostic. You should have told me I could pick it up until you were ready to actually work on it. That is unacceptable.
My Experience - 0.0/5.0 -
Parts were listed on the invoice that never got installed on the vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The repair took 6 weeks and not complete, turn signal still does not work and parts were listed on the invoice that didn't get installed.
Customer Service - 1.5/5.0 -
They kept telling me it was going to be done and then pushing back the date, for two weeks