Chaz Limited Collision Express

4.4 (834reviews)
88%
511 Harold Bentley Ave,  Fairbanks,  AK  99701

In operation 51 years, 17 years at this location.

Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (834)

Likely to Recommend

The work was good and the customer service excellent. The only thing I would recommend is letting the customer know beforehand not to drop their vehicle off if the parts aren't in. It wasn't a big deal for me but for others it may be an inconvenience.

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Great service

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Very thorough

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Would absolutely recommend Chaz...and have.

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Awesome job. Very pleased.

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Very pleased

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I would never recommend this shop!

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Lied about time frame of work and truck wasn't even finished when was called to pick it up.

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Never Calle fro give updates!

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My Experience

I was not contacted about when I should bring the car in. I had to call and find out what was going on. At the time I had the estimate, I was told I would be notified weekly with updates on the progress of my repair. However, the car looks wonderful and it looks like everything was repaired back to brand new. I was very impressed that the car was cleaned and detailed.

Likely to Recommend

The finished repair was excellent. So Yes, I would recommend them.

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Everyone was very nice and personable and the receptionist explained everything very clearly. The gentlemen (Eric) who did the vehicle consult was very friendly and explained the work that would need to be done very clearly. The only thing I was dissatisfied with was that I was told I would be given weekly updates as to the status of the parts order/repair process, and I was not kept informed. And at the initial consult, I was told a tentative date for repair only to find out when I called regarding the scheduling that it would be a week later.

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Staff was excellent the entire time. Start to finish.

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First time user, I liked the work and the service.

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Great job getting it back together and painted. An operational check of all lights would have been great.

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No issues with your service

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