Chaz Limited Collision Express
In operation 51 years, 17 years at this location.
Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
As previously stated, I've already done that before getting the car back. Due to mechanical issues with the vehicle, I'm unable to show off the work around town just yet, but it is my own slice of paradise in my garage that greats me shiny and clean every morning.
Repair Quality - 4.0/5.0 -
Paint and body work looks great. A piece from the inner door handle was missing when I picked up the car. A little paint on the weatherstripping of the window. Inner weatherstripping on the door by the hinge was loose as well. Overall great job considering how the vehicle looked upon arrival at their shop.
Customer Service - 5.0/5.0 -
Above board customer service. I was bragging about how great they treat customers before they even got into working on the car. The calls I received with status updates was incredible. I've NEVER had that good of customer service before. Chaz has set the standard!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The paint work and body repair was awesome. But one door doesn't open. I am not in town right now and will have to take it in when I get back home.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you again for taking in my Tahoe and restoring it to its original state. I can always count on the people of Chazz to take care of my vehicle to make it whole
Likely to Recommend - 5.0/5.0 -
Highly recommended this shop for everybody.
Repair Quality - 5.0/5.0 -
They are very professionals with taking care of the customers. I'm very satisfied with the job they did in my vehicle.
Customer Service - 5.0/5.0 -
I will recommend this shop to my family and friends.
Likely to Recommend - 5.0/5.0 -
I did recommend this shop to my soon to be daughter in law and she had to bring her car back several times to get parts reattached, etc., so she wasn't very happy...a bit awkward for me.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Got it back and kept discovering things that had worked after the crash before the repair were now not working... Wiring wasn't finished. Quick fixes which leads me to believe just careless work done.
Customer Service - 3.5/5.0 -
Responsive but told me my car would be done, then it wasn't, and didn't even call to tell me not to come and try picking it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was very good kept me in the know about what was going on with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great explination of repairs and quick fix of areas still needing addressed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I really like the constant updates when a new phase of the repair was being conducted
Likely to Recommend - 4.5/5.0 -
The body work and repairs are excellent, but marked off a point because we felt we really weren't listened to and a month seemed like a long time for the repairs.
Repair Quality - 3.5/5.0 -
The body work was fine, but pointed out at least 3 times that we were sure there were problems with the front end and they seemed to poo poo me. It was 4 weeks before we got the truck back.and the abs light is still coming on.. My husband told them about that before they started work on it.
Customer Service - 4.0/5.0 -
It seemed as though they weren't really listening when we were trying to explain the extent of the damage.
Likely to Recommend - 2.5/5.0 -
The work seems good enough but communication is terrible.
Repair Quality - 4.0/5.0 -
Still waiting on parts to complete repair
Customer Service - 2.5/5.0 -
My rep is nice enough when I'm there but she never follows up with promised updates. I didn't even know about the supplemental claim until I picked up my vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The paint and body work appear to be very good quality. I did have to get a paneled aligned better upon pick up of my truck. It was done quickly, however, and the employees were very courteous and helpful.