Chaz Limited Collision Express
In operation 51 years, 17 years at this location.
Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smooth and was easy to get the car in and out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Firstly, I am absolutely satisfied with the level of customer service. Everyone has been wonderful. I do have a concern about the placement of my hood. It seems to be off centered, enough that I can stick my finger in the gap in the passenger side, but not so much on the driver side. Wondering if it's possible to have that fixed? Also, the bug guard is not attached and is coming off in the center of the hood. I can't see it lasting through a winter. I'd like it fixed, or possibly replaced. Lastly, while I appreciate the extra service of detailing my vehicle, I wonder if a water hose was used during the process. My seats were still fairly wet, enough to get my jeans wet after sitting in my seat. The floor boards had pockets of standing water too, just seemed a bit much. I know it's a complimentary service, but if you're going to do it, please do it fully. It seemed rushed and incomplete. Please let me know our next step. Thank you, Bridie P.S. I had called & left a message the night I picked up my truck with a concern about my tailgate, all is good there. I hadn't noticed it lose before, but I believe it was. Ignore that. Thx!
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The people were great, but my hood still isn't fixed properly. I took it in to have it adjusted, but it is still off center. The other issue I have is the latch to open it is really tough, I fear it will break come winter time. I was told there's a new latch that's attached to the hood, but it makes opening it real hard. The latch inside the truck will surely snap off come brisk winter months. Can that be adjusted?
Customer Service - 4.5/5.0 -
Everyone has been very nice and attentive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you you and your crew have done an amazing job on my vehicle. Plus my car was clean thank you.
Customer Service - 5.0/5.0 -
I want take my vehicles anywhere else for body repair Chaz is the best of the best. I appreciate your service. and thank you once again.
Returned Clean
My Experience - 5.0/5.0 -
Great paint work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Found a chip In the topper. And the topper is not set on truck even. It’s flush on passenger side but handing over in drivers side by an inch I. Drivers side where the chip is. Other the that is all great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Simple Missteps that cost time. Such as not obtaining authorization until I had to call to check on things. Parts not even ordered. Seemed to go that way each step. Every time I called bc I was getting frustrated at how much time had passed I got the line “I was just about to call you”. Not likely.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality service and customer service was good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car is missing a trim peice for the rear bumper that covers the exhaust. Is that a part you have on order waiting to arrive ?