Chaz Limited Collision Express

4.4 (835reviews)
88%
511 Harold Bentley Ave,  Fairbanks,  AK  99701

In operation 51 years, 17 years at this location.

Chuck Miller started Chaz in his garage in 1976. With a passion for a perfect repair process and a burning desire for customer satisfaction, Chuck has set the standard for collision repair in Alaska. The pride of Chaz Limited is the employees and the role they play in our team. From general managers to shop helpers, Chaz only selects the most qualified and trained professionals. Now with five locations throughout The Last Frontier and a work force of more than 75 employees, Chaz Limited Collision Express is the obvious choice for Alaskans and the many insurance companies in Alaska.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (835)

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Very accommodating

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Did wonderful

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If my work was subpar someone else Has had this type of thing happen as well.

Repair Quality

I have had work performed before without issue however, however this time my wife saw a problem before we ever stepped out of our vehicle. A panel had glue or something on it, I opened the hood and saw missing fasteners. I realized the new headlight assembly was broken. The worker should have seen that because the other headlight was replaced. Why the worker chose to overlook the broken part is a problem. The supervisor came out and saw it right off! I live in Delta Junction and will need to return for the repair when parts arrive. A 200 mile plus round trip.

Customer Service

Customer service was great, but that cannot makeup for lack of quality work.

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They did a fine job on the body work. However the brakes are a little spongy. Currently working with them on that

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It took longer than they estimated but the damage to my truck was unique and we are at the end of the supply chain. They worked with my insurance company to get my rental extended. When it was done there was a minor issue with the brakes that they handled quickly and efficiently. Overall a very good experience.

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Have always been happy with the level of repair work. Had another Audi that was hit by another driver. The Audi dealership said Chaz’s repair work was the best they had seen for that type of repair.

Customer Service

Always friendly.

Returned Clean

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I recommended Daniel Barnes.

Repair Quality

I’ve brought two other vehicles here before and had really great experiences. This time was weird because it was fixed two weeks after the initial time y’all told me, but the car was in good condition and really clean when I picked it up. Great customer service up at the front desk, and the technician was quick to communicate to me when there was a delay.

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Returned Clean

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Yes, although I could have had the info upfront, it would have saved my confusion.

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I called with a question I was confused about after 2 days and received a complete explanation delivered professionally. This made my experience score higher.

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Same as before

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