Chesapeake Collision Huntingtown
In operation 28 years, 27 years at this location.
Proudly veteran-owned and operated for over 20 years. Safety and quality: the considerations that matter most when purchasing a vehicle are also the considerations that matter most when choosing where to take that vehicle after an accident. Chesapeake Collision is committed to infusing safety and quality into each repair, be it a straightforward glass replacement or a complex frame repair. Guaranteed workmanship completed by experienced technicians using the latest auto service repair equipment and techniques is what we provide for our customers. Restore your vehicle with auto body repair services from our four Maryland-based locations in Huntingtown, Glen Burnie, Pasadena, and Randallstown.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very happy. Looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great app
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your timeliness on the repairs were remarkable. The original estimate was 4 days, but your team turned it around in 2 days. Well done!
My Experience - 5.0/5.0 -
Whole process ran very smoothly!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic experience from start to finish. Great communication on a daily basis, and the workmanship was superb!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was the most pleasant car experience I have ever had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Before the accident, my windshield wipers worked fine. After the accident, the motor is making a loud noise and is seemingly failing. When I contacted Chesapeake Collision, they were very good about offering to take a look. Someone did a brief check to make sure nothing was rubbing against where the wipers are installed, but the motor itself was not checked. I was told the failing windshield wipers are a coincidence and probably had nothing to do with the accident. Unfortunately, I am not satisfied with that answer, but as I have no knowledge of car mechanics and Chesapeake Collision partners with my insurance company who probably wouldn't want to pay out more money than necessary for customer satisfaction, I feel I have no rights in the situation. Now I'm stuck having to pay to finish the rest of the repairs properly and I really feel this should have been covered by my insurance since the wipers worked properly before the accident.
Customer Service - 3.0/5.0 -
The customer service was quick and polite, but it's a bit frustrating to receive an e-mail every day saying your car due date is being pushed back until the next day. I received about 4 of these 'delay' e-mails and I would have rathered the car be pushed back in larger increments so I didn't have to make plans for pick up every day just in case the car happened to be ready barring another delay e-mail.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very generous and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I received an email on three different occasions when my vehicle would be ready for pickup and all three were incorrect,disheartening to say the lease.