Caliber - Owings

4.7 (423reviews)

93%

(301) 855-5525

167 Thomas Ave, Owings, MD 20736

93%

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167 Thomas Ave
Owings, MD 20736

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Get an AI powered repair cost prediction

Instant Estimate

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About Caliber - Owings

See Photos

167 Thomas Ave
Owings, MD 20736

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (423)

Sort By:
Newest
Rating

333 Customers Rated

5 Stars

60.8% Complete

(257)
4 Stars

8.5% Complete

(36)
3 Stars

1.7% Complete

(7)
2 Stars

2.8% Complete

(12)
1 Star

0.9% Complete

(4)
< 1 Star

4% Complete

(17)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The communication throughout the repair process receives high marks, with many appreciating regular text updates and being kept informed at every step. The quality of repairs is generally excellent, with vehicles looking like new upon completion. Timeliness varies, with some repairs completed ahead of schedule while others face delays due to parts availability. The convenient services like rental car coordination and thorough vehicle cleaning are frequently highlighted. While most experiences are highly positive, some customers noted concerns about repair timelines and occasional quality issues requiring follow-up visits.

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Service Quality
Communication

"... friendly, professional, and genuinely caring. The repair work itself was top-notch and exceeded my expectations. My car was returned in excellent condition, and ..." Read more

"The quality of repair and costumer service from the staff was world class! Thank you!!!"

"I'm extremely satisfied with the repairs to my car. They took the time to explain to me what was repaired"

"Office staff was amazing and great to work with. Overall quality was not good. Work had to be redone and still had issues. Took ..." Read more

"The body work was done great. I will give that a 10. However I was and am unhappy with the truck its ..." Read more

"I was so impressed with the constant communication I received from them. I never had to call and check on my car"

"... goes above and beyond. From start to finish, their communication was outstanding—they kept me informed every step of the way and made sure I never had to wonder what ..." Read more

"I appreciated the text updates. I'm not much one for phone calls, so having a text letting me know updated completion ..." Read more

"... friendly and competent. My repair was beautifully done. Texts were sent along the way to let me know how the process was going." Read more

"... updates, but it is not entirely necessary since they provide regular updates throughout the process; where the vehicle was in the process, the next step, anticipated delays, ..." Read more

Service Quality
Communication

Service Quality
Communication